Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Sar Tin

Buffalo,NY

Summary

Deliver exemplary customer service in a fast-paced team environment.

Overview

5
5
years of professional experience

Work History

Waitress

Jasmine Thai Restaurant
12.2018 - Current
  • Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
  • Streamlined order processing for increased efficiency through clear communication with kitchen staff.
  • Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
  • Managed high volume of customers during peak hours, maintaining prompt and efficient service.
  • Assisted in training new waitstaff, sharing best practices and improving overall team performance.

Patient Services Representative

Evergreen Health
01.2023 - 10.2023
  • Improved patient satisfaction by efficiently managing appointment scheduling and coordinating follow-up care.
  • Enhanced communication between patients and healthcare providers, ensuring timely delivery of test results and medical advice.
  • Streamlined the check-in process to reduce wait times for patients while maintaining accuracy in recordkeeping.
  • Assisted with billing inquiries and insurance verification, resulting in a smoother financial experience for patients.
  • Resolved patient complaints promptly, demonstrating empathy and understanding while seeking mutually beneficial solutions.

Mammogram Outreach Intern

Monroe Plan
02.2022 - 04.2022
  • Collaborated with interdisciplinary teams to effectively address complex issues faced by clients from diverse backgrounds.
  • Performed non-profit patient outreach activities in Mammogram Outreach program. Referenced and documented patient PII via Case Trakker software. Our team followed up with 350 patients for screening. Performed benchmarking to evaluate the outcome and presented in Powerpoint.

Education

Bachelor of Science - Healthcare Analytics

D'Youville College
Buffalo, NY
05.2022

Skills

  • Patient Communication
  • Checks in/out patients into EMR (Medent)
  • Programming in SAS, R, SPSS
  • Financial Analysis & Forecasting
  • Data Collection
  • Electronic Health Records Management
  • Statistical Analysis
  • MS Office (Excel, Powerpoint)

Languages

Burmese
Limited Working
Karen
Professional Working

Timeline

Patient Services Representative

Evergreen Health
01.2023 - 10.2023

Mammogram Outreach Intern

Monroe Plan
02.2022 - 04.2022

Waitress

Jasmine Thai Restaurant
12.2018 - Current

Bachelor of Science - Healthcare Analytics

D'Youville College

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Sar Tin