Sara Abell
Marysville,IN
Summary
As a hardworking individual I strive to put my best foot forward and attempt challenges through problem solving, dedication, and positivity. I was a multi sport student athlete in high school and a full time manager and student in college. I have previous experience in management, hospitality, and leadership. Socialization and networking is the key to having a healthy community so it is my priority to have an enthusiastic attitude and create a positive work environment for everyone including guests and employees.
Overview
5
5
years of professional experience
Work History
Shift Manager
Culvers
Muncie, IN
01.2022 - 06.2024
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Trained and mentored new employees to maximize team performance.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
- Followed ServSafe protocol and implemented new policy and standards.
- Managed deployments, scheduling, inventory, daily shifts, and daily duties of employees. Also, kept track of labor percentages and sales goals.
- Gained experience in every sector of the restaurant including cashier, guest attending, front management, kitchen management, drive thru sector, trainer, shift manager, porter, and opening/ closing manager.
- Kept track of finances and inventory including daily deposits, nightly deposits, logging finances, inputting inventory adjustments, and finalizing inventory for mid-month and end of month.
Cashier
Grant Line Garden Center & Nursery
New Albany, IN
06.2020 - 06.2022
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Employee
Chillers Microcreamery
Sellersburg, IN
07.2019 - 06.2020
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Made and served ice cream treats along with food items.
- Worked drive they efficiently, collaborating with a team to provide excellent customer service
- Worked flexible shifts and weekends
- Performed basic cleaning duties and more specific duties related to food handling.
Education
Bachelors And Masters Of Science - Dietetics
Ball State University
Muncie, INSkills
- Cash Handling
- Decision-Making
- Customer service focus
- Employee Training
- Food Preparation
- Problem-Solving
- Customer Engagement
- Flexibility and Reliability
- Management Experience
- Hospitality Experience
- Leadership
Timeline
Shift Manager
Culvers
01.2022 - 06.2024
Cashier
Grant Line Garden Center & Nursery
06.2020 - 06.2022
Employee
Chillers Microcreamery
07.2019 - 06.2020
Bachelors And Masters Of Science - Dietetics
Ball State University