Hardworking Bartender with experience in large-scale casual dining establishments. Committed to upholding highest standards of customer service and safe food handling practices. Well-versed mixologist with diverse menu of memorized drink recipes.
Overview
5
5
years of professional experience
Work History
Bartender/Server
Lakepoint
08.2021 - 09.2023
Served high customer volumes during special events, nights, and weekends.
Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Kept bar presentable and well-stocked to meet customer needs.
Followed alcohol awareness procedures for preventing excessive guest intoxication.
Upsold menu items to customers, driving up per sale revenues and maximizing profits.
Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
Obtained cash bank and stocked service bar to prepare for operation.
Explained daily specials and beverage promotions to exceed daily sales goals.
Crafted special drink and cocktail menu items for seasonal offerings.
Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
Kept bar stocked with liquors, juices and garnishes for drinks.
Assisted with inventorying beverage stock and bar supplies.
Saras Daycare Service
Self-employeed
01.2019 - 01.2022
Maintained high customer satisfaction standards to meet or exceed targets.
Handled customer issues with confidence, using complex problem solving to provide effective resolution.
Suggested additional services to customers in order to meet upsell goals.
Pleasantly greeted customers and asked open-ended questions to better determine needs.
Developed estimates by costing materials, supplies, and labor.