Sara Avelar
Wingate,NC
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills.
Overview
3
3
years of professional experience
Work History
Rx Technician
Walmart Phamacy
Monroe, NC
12.2021 - Current
- Provided excellent customer service by assisting customers with medical-related issues and providing healthcare counseling.
- Monitored medication inventory levels and kept detailed documentation in company software.
- Oversaw drug preparation and distribution activities to provide safe, efficient care for patients.
- Established clear and effective customer service policies to increase satisfaction and pharmacy loyalty.
- Mentored pharmacy technicians and trainees, providing insight and answering questions regarding company procedures and medical protocols.
- Promoted health and well-being of patients by administering flu immunizations.
- Advised patients on proper dose timing and medication storage.
- Prepared medications based on physician orders.
- Verified prescription information against safety guidelines and insurance limitations to protect patient health and financial interests.
- Maintained confidential financial and patient information to reduce the risk of data breaches.
- Managed quality control and maintained high level of customer satisfaction.
Intern
Anderson health services
Marshville, NC
08.2024 - 11.2024
- Built strong and trusting rapport with clients and loved ones.
- Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
- Secured patient information and maintained patient confidence by completing and safeguarding medical records.
- Maintained compliance with HIPAA protocols to safeguard patient privacy.
- Pulled and organized file charts, placing appointment reminder calls to patients.
- Worked on variety of projects to provide supplemental support to unit staff and enhance department.
- Conducted interviews with customers to gain insights into their experiences.
- Provided administrative support by completing tasks such as filing documents and scheduling meetings.
Intern
Council On Aging in Union County
Monroe, NC
01.2024 - 05.2024
- Conducted interviews with customers to gain insights into their experiences.
- Helped develop presentations and organize events to promote products or services.
- Managed customer inquiries through phone calls, emails, or other forms of communication.
- Supported senior staff members in the completion of complex projects within deadlines.
- Maintained accurate records of all activities performed throughout internship period.
- Assisted with event planning, support and execution of virtual and in-person engagements.
- Maintained positive working relationship with fellow staff and management.
- Utilized document management system to organize company files, keeping up-to-date and easily accessible data.
- Identified needs of customers promptly and efficiently.
Education
High School Diploma -
Monroe High School
Monroe, NC06.2013
Certified Pharmacy Technician -
Walmart Education
Monroe02.2023
Associate of Applied Science - Human Services Technology
South Piedmont Community College
Monroe NC05.2024
Some College (No Degree) - Certificate in Human Service Tech- Substance Abuse
South Piedmont Community College
Monroe NCSkills
- Work Planning and Prioritization
- Works Well Under Pressure
- Health and Safety Regulations
- Customer Interaction
- OSHA Compliance
- Reliable Team Worker
- Customer Service
- Adaptability and Flexibility
- Teamwork and Collaboration
- Dependable and Cooperative
- Time Management and Prioritization
- Collaboration and Teamwork
- Multitasking and Organization
- Conversant/Fluent in Spanish
- Delivers Exceptional Customer Service
- Team Player
- Warm and Friendly
- I treat people equally, regardless of culture, race, or disability
Timeline
Intern
Anderson health services
08.2024 - 11.2024
Intern
Council On Aging in Union County
01.2024 - 05.2024
Rx Technician
Walmart Phamacy
12.2021 - Current
High School Diploma -
Monroe High School
Certified Pharmacy Technician -
Walmart Education
Associate of Applied Science - Human Services Technology
South Piedmont Community College
Some College (No Degree) - Certificate in Human Service Tech- Substance Abuse
South Piedmont Community College
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