SARA BAATIL
San Diego,CA
Summary
Skilled waitress with more than ten years of experience in fine/casual dining and bottle service. Enjoy serving customers and ensuring that they feel comfortable and satisfied with their dining experience. I am polished and consistent, always maintaining a professional demeanor with staff and clientele.
Overview
10
10
years of professional experience
Work History
Bartender / Server
The Dugout
01.2021 - 01.2022
- Mixing, garnishing and serving alcoholic and non-alcoholic drinks according to company specifications for guests at the bar and in the restaurant
- Helping guests be aware of and choose menu items, taking orders and making guests feel taken care of during their visit
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Keeping the bar stocked and clean while always providing friendly and attentive service
- Maintained cleanliness and food safety standards according to internal and federal regulations
- Excelled at making friends and providing an enjoyable experience for customers, which led to repeat business
Event Manger
Bottled Blonde
01.2017 - 01.2020
- Responsible for marketing, booking, and facilitating events
- Created seasonal excitement to maintain and expand the client base
- Oversee inventory purchasing and book keeping of food and beverage.
- Utilized job-related software to create standard guidelines, calendars and budgets for each event.
- Negotiated with vendors to achieve most favorable terms.
Server
I Monelli
01.2017 - 01.2019
- Served in a variety of functions (primarily as a waitress) in a long-established Italian restaurant in Lincoln Square
- Maintained knowledge of current menu items, daily specials, ingredients and preparation methods
- Appropriately suggested additional items to customers to increase restaurant sales
- Promptly served all food courses and alcoholic beverages to guests
- Remained calm and poised when dealing with difficult customers or during busy shifts.
Bottle Service / Server
Room Seven
01.2015 - 01.2017
- Served guests during regular hours and special functions, in accordance with establishment’s standards of food and beverage quality, presentation, sanitation and warm hospitality
- Maintained updated knowledge of drink menu items, promotions, specials and liquor and beer brands and used persuasive selling techniques to maximize sales.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Server
Ceresio 7 Restaurant
01.2013 - 01.2014
- Served food and beverages promptly with focused attention to customer needs.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
Receptionist
Star Hotel Gran Milan
01.2012 - 01.2013
- Handled check-in/check-out, reservations, and other front desk functions
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Answered central telephone system and directed calls accordingly.
- Handled cash transactions and maintained sales and payments records accurately.
Education
Bachelor of Business Administration -
Harold Washington College
Chicago, , IL2021
Diploma - English Language
Kaplan College
Chicago, IL2016
Degree - Tourism
IPSIA Antonio Parma
2013
Skills
- Customer service-oriented
- Excellent ability to prioritize
- Professional and personable
- Organized and detail-oriented
- Time Management
- Open Table experience
- Quick Learner
- Good conflict resolution
- Strong relationship builder, with repeat clientele
- Ability to handle fast-paced environment
- Math calculations aptitude
Languages
Arabic
Native or Bilingual
Italian
Native or Bilingual
French
Professional Working
Spanish
Professional Working
English
Native or Bilingual
Timeline
Bartender / Server
The Dugout
01.2021 - 01.2022
Event Manger
Bottled Blonde
01.2017 - 01.2020
Server
I Monelli
01.2017 - 01.2019
Bottle Service / Server
Room Seven
01.2015 - 01.2017
Server
Ceresio 7 Restaurant
01.2013 - 01.2014
Receptionist
Star Hotel Gran Milan
01.2012 - 01.2013
Bachelor of Business Administration -
Harold Washington College
Diploma - English Language
Kaplan College
Degree - Tourism
IPSIA Antonio Parma
Similar Profiles
Kendra BalcomKendra Balcom
Food Service Worker at The DugoutFood Service Worker at The Dugout
Haley SimmonsHaley Simmons
Kitchen Hand at The DugoutKitchen Hand at The Dugout
Samahria StewartSamahria Stewart
Bartender/Restaurant Server at THE DUGOUTBartender/Restaurant Server at THE DUGOUT
Olivia CombsOlivia Combs
Cashier-RPT (25-30 Hours) at The DugoutCashier-RPT (25-30 Hours) at The Dugout
Phoebe NguyenPhoebe Nguyen
Test Engineer / Electrical Engineer 2 at Raytheon Missiles and DefenseTest Engineer / Electrical Engineer 2 at Raytheon Missiles and Defense