Overview
Work History
Education
Languages
Timeline
Generic

Sara Babakhyi

San Diego,CA

Overview

8
8
years of professional experience

Work History

Yoga Instructor and Front Desk Receptionist

Brave Mental Health Wellness Studio
01.2024 - Current
  • Facilitate positive environment for healing and releasing through guiding individuals through Pranayama and movement
  • Ensure safety and comfort of all individuals
  • Provide check-ins and sign outs for individuals attending yoga classes, and Psychotherapy sessions with LMFTs.
  • Planned and led yoga classes by selecting appropriate poses and sequences to meet abilities of individual students.
  • Maintained positive relationships with class members through personalized and knowledgeable service.
  • Arrived early to set up room, greet students, and answer questions.

Account Manager/Product Operations/Customer Success Specialist

Juno Diagnostics
07.2022 - 09.2023
  • Collaborated with cross-functional teams, including engineering, product development, and quality assurance, to ensure the successful implementation and deployment of our products and services
  • Acted as a liaison between customers and internal teams to ensure that customer requirements were understood and translated into actionable plans
  • Identified areas for process improvement and optimization within product operations, focusing on enhancing efficiency, quality, and customer satisfaction
  • Monitored product performance and customer feedback, proactively addressed issues, and drove continuous improvement
  • Developed and nurtured strong, long-lasting relationships with key B2B clients, understanding their business goals, needs, and challenges
  • Served as the primary point of contact for assigned accounts, ensuring that their requirements were met and exceeded
  • Collaborated with internal stakeholders to develop strategic account plans that aligned with both customer needs and company objectives
  • Resolved escalated customer issues and concerns promptly, providing solutions that exceeded customer expectations.

Project Coordinator

Voice Signals
06.2021 - 02.2022
  • Collaborated with project managers and teams to outline project scopes, objectives, and deliverables
  • Created detailed project plans, timelines, and schedules to ensure all tasks were properly defined and allocated
  • Assigned tasks to team members based on their skillsets, availability, and project requirements
  • Ensured that each team member had a clear understanding of their responsibilities and deadlines
  • Monitored project progress and tracking task completion against the established timelines
  • Identified potential delays or roadblocks and proactively addressed them to keep the project on track
  • Collaborated with quality assurance teams to ensure that project deliverables met the specified quality standards
  • Conducted thorough reviews and tests to identify and rectify any issues.

Teacher

Hess International Educational Group
08.2020 - 09.2021
  • Established and maintained positive, cross-cultural relationships and open communication with Taiwanese Colleagues
  • Created engaging and stimulating lesson plans to teach the English curriculum, including writing, reading, grammar, and essay style creative writing, during 2 hour lessons
  • Responsible for teaching 4 levels of classes, 18-20 students per class, ranging from kindergarten to middle school levels
  • Proctored exams, assigned and graded homework, and oversaw the script writing and acting productions performed by students twice a year for parents and families.

Senior Research Project Lead

University of California
09.2019 - 01.2021
  • Led and collaborated in a group of 5 psychological and brain science majors in testing for the effects and presence of attention depletion as a result of engaging in a series of cognitively strenuous tasks
  • Co-authored a paper presenting and explaining our experiment, and its findings, given to the Vice President of the department and gave an oral lecture in a workshop of our peers
  • Coded for the cognitively strenuous paradigms assigned to subjects
  • Utilized SPSS software to test for significant differences in performance between our experimental group in second tasks administered after an either tedious paradigm, or a less stressful paradigm.

Womens' Health Coordinator

University of California
09.2019 - 06.2020
  • Deliberated on the Commission of Student Wellbeing Council in meetings twice a week to allocate $100,000 in response to written proposals from student organizations aiming to provide services and events to stimulate a holistic and balanced student-life experience
  • Ensured proper documentation of funds allocated for written records
  • Coordinated with external suppliers, building coordinators, University administrators, and student volunteers to direct the implementation of a free menstrual product program.

Direct Support Professional-Behavior Technician

Devereux Advanced Behavioral Health
02.2019 - 06.2020
  • Supported adult-individuals with Autism and other neurodivergent conditions in their efforts to improve their communication skills via verbal and non-verbal methods
  • Distributed medications prescribed to each patient and recorded all meds given in the patient MAR records
  • Responded to medical emergencies i.e
  • Seizures, alongside registered nurses and behavioral outbursts i.e
  • Aggression towards the self or others
  • Worked under Board Certified Behavior Analysts to collect data on the individuals' behavioral performance daily to track progress over time
  • Provided our clients with opportunities to experience hobbies such as gardening and cooking, that helped to establish self-confidence and income, 20-40 hours a week.

University Ambassador and Tour Guide

University of California Office of Admissions
12.2018 - 06.2019
  • Established positive, interpersonal relationships with those on tours, helped students make the decision to commit to UCSB, and provided guidance for new incoming students in their freshman year
  • Led 1 and a half hour long tours, 5-10 hours a week, and provided the visitors and prospective students with the requested information and statistics regarding the University provided my own anecdotes and personal experience to offer a realistic idea of the student experience
  • Assisted admissions officers in presenting the University's statistics in weekly orientation presentations to 70+ people.

Research Assistant

Denise Montell Cellular Biology Lab
06.2017 - 06.2018
  • Assisted a postdoctoral fellow, 15-20 hours a week, in developing and utilizing new strategies to understand border cell migration in drosophila fruit flies in an effort to further understand, and predict, general cell migration and motility
  • Attended weekly lab meetings to help present new findings and progress of our project to the head PHDs and other postdoctoral fellow led teams
  • Utilized 3D imaging software, Imaris, and confocal microscopes daily to provide a quantifiable measurement of changes in cell's movement in terms of direction and distance in response to artificial genetic manipulation (CRISPR).

Certified Nurse's Assistant

West Los Angeles Community College
01.2016 - 06.2016
  • Completed 260 hours of clinical experience at MaryCrest manor, and other neighboring skilled nursing facilities
  • Took patient vital signs including blood pressure, oxygen levels, pulse, and heartbeat levels
  • Fed, bathed, shaved, and changed the patients living in the skilled nursing facilities
  • Worked in collaboration with registered nurses, case managers, and licensed vocational nurses.

Education

Master of Arts - Counseling Psychology

National University
San Diego, CA
12.2024

Bachelor of Science - Psychological And Brain Science

University of California, Santa Barbara
Santa Barbara, CA
06.2020

Languages

Arabic
Native or Bilingual
English
Native or Bilingual
Spanish
Professional Working

Timeline

Yoga Instructor and Front Desk Receptionist

Brave Mental Health Wellness Studio
01.2024 - Current

Account Manager/Product Operations/Customer Success Specialist

Juno Diagnostics
07.2022 - 09.2023

Project Coordinator

Voice Signals
06.2021 - 02.2022

Teacher

Hess International Educational Group
08.2020 - 09.2021

Senior Research Project Lead

University of California
09.2019 - 01.2021

Womens' Health Coordinator

University of California
09.2019 - 06.2020

Direct Support Professional-Behavior Technician

Devereux Advanced Behavioral Health
02.2019 - 06.2020

University Ambassador and Tour Guide

University of California Office of Admissions
12.2018 - 06.2019

Research Assistant

Denise Montell Cellular Biology Lab
06.2017 - 06.2018

Certified Nurse's Assistant

West Los Angeles Community College
01.2016 - 06.2016

Master of Arts - Counseling Psychology

National University

Bachelor of Science - Psychological And Brain Science

University of California, Santa Barbara

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Sara Babakhyi