Sara Barksdale
Somers,CT
Summary
Adept at enhancing team performance and customer satisfaction, my tenure at Amazon showcased my ability to streamline onboarding processes and enforce quality control measures. Leveraging skills in candidate screening and problem-solving, I significantly reduced employee turnover and improved service standards, embodying teamwork and meticulous attention to detail.
Overview
10
10
years of professional experience
Work History
Seasonal Staffing Associate
Amazon
01.2024 - 09.2024
- Reduced risks by enforcing compliance with federal, state and local employment laws and regulations.
- Collaborated with manager to determine department's short and long-term hiring needs.
- Assisted in onboarding new hires, processing I-9s, facilitating a smooth transition into their roles and supporting employee retention efforts.
- Increased client satisfaction by maintaining thorough knowledge of client needs and matching suitable candidates for open positions.
- Conducted comprehensive interviews, assessing candidate skills and cultural fit for successful placements.
- Played an instrumental role in reducing employee turnover rates by identifying and addressing common pain points in the hiring process.
- Improved candidate experience by providing timely feedback and maintaining open lines of communication throughout the interview process.
Visual Inspector
CoorsTek
12.2018 - 09.2020
- Conducted final visual inspections on finished products, ensuring all aerospace quality standards were met before shipping to customers.
- Enhanced product quality by conducting thorough visual inspections, FPI inspection, and identifying defects to ensure they meet aerospace standards.
- Supported Quality Assurance initiatives by conducting timely and accurate visual inspections as part of a larger auditing process.
- Conducted routine equipment maintenance checks, ensuring optimal performance during visual inspection tasks.
- Maintained accurate records of inspected items, tracking defect trends and contributing to ongoing process improvements.
Inventory Control and Quality Assurance
Amazon
09.2017 - 12.2018
- Improved customer satisfaction ratings through meticulous attention to detail and consistent quality control measures.
- Maintained accurate records using computerized inventory system and performed inventory checks.
- Supported quality control initiatives by providing detailed feedback on product defects.
Member Services Supervisor
Bj's Wholesale Club
03.2015 - 03.2017
- Managed a team of 20-30 staff members, providing coaching and professional development opportunities, resulting in overall improvement in performance metrics.
- Provided exceptional customer service by promptly addressing inquiries and resolving issues related to memberships.
- Streamlined processes for membership registration, leading to reduced wait times and improved customer experience.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Assisted in recruiting, hiring and training of team members.
Education
Bachelor of Science - Nursing
Goodwin University
East Hartford, CT05-2027
Associate of Science - General Studies
Asnuntuck Community College
Enfield, CT05-2016
Skills
- Candidate screening
- Onboarding processes
- Recruitment strategies
- Quality control
- Customer service
- Training and mentoring
- Attention to detail
- Teamwork and collaboration
- Problem-solving
Timeline
Seasonal Staffing Associate
Amazon
01.2024 - 09.2024
Visual Inspector
CoorsTek
12.2018 - 09.2020
Inventory Control and Quality Assurance
Amazon
09.2017 - 12.2018
Member Services Supervisor
Bj's Wholesale Club
03.2015 - 03.2017
Bachelor of Science - Nursing
Goodwin University
Associate of Science - General Studies
Asnuntuck Community College
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