Sara Barragan
Santa Maria,CA
Summary
Dynamic Manager with a proven track record at Dairy Queen Orange Julius, enhancing customer satisfaction and team performance through effective conflict resolution and strategic planning. Skilled in operations management and verbal communication, I excel in fostering employee engagement and achieving financial goals, ensuring business growth through cross-functional teamwork and innovative sales techniques.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Manager
Dairy Queen Orange Julius
11.2013 - Current
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
- Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
Education
Associate of Science -
Allan Hancock College
Santa Maria, CA05.2025
Skills
Team Leadership
Time Management
Verbal and written communication
Complex Problem-Solving
Staff Training and Development
Staff Management
Strategic Planning
Operations Management
Cross-Functional Teamwork
Sales Techniques
Schedule Preparation
Certification
- ServSafe Food Handler's Certification
Languages
Spanish
Full Professional
Timeline
Manager
Dairy Queen Orange Julius
11.2013 - Current
Associate of Science -
Allan Hancock College
- ServSafe Food Handler's Certification
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