Zachary Bengford
San Jose,CA
Summary
Reliable and always arrive on time. Customer service oriented professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
2
2
years of professional experience
Work History
Customer Service Representative
Dairy Queen Orange Julius
07.2022 - 05.2024
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Responded to customer requests for products, services, and company information.
Kitchen Team Member
HANUL Korean Restaurant
04.2022 - 06.2022
- Followed supervisor instructions to complete tasks on time.
- Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
- Cleared, washed and stacked all plates, dining utensils, and trays quickly and without breaking.
- Scraped, washed and efficiently restacked dishware, utensils, and glassware to keep kitchen ready for customer demands.
- Washed equipment, surfaces, refrigerators, and other areas and applied sanitizing chemicals.
Education
Junior Working Towards Bachelor of Science CSI -
San Jose State University
San Jose, CAHigh School Diploma -
Pioneer High School
San Jose, CA2021
Skills
- Customer Service
- Active Listening
- Payment Processing
- Follow-up skills
- Order Processing
Timeline
Customer Service Representative
Dairy Queen Orange Julius
07.2022 - 05.2024
Kitchen Team Member
HANUL Korean Restaurant
04.2022 - 06.2022
Junior Working Towards Bachelor of Science CSI -
San Jose State University
High School Diploma -
Pioneer High School
Similar Profiles
Naomi NowakowskiNaomi Nowakowski
Crew Member at Dairy Queen Orange JuliusCrew Member at Dairy Queen Orange Julius
Sara BarraganSara Barragan
Manager at Dairy Queen Orange JuliusManager at Dairy Queen Orange Julius
Kimberly LeonardoKimberly Leonardo
Cashier Team Lead at Dairy Queen Orange JuliusCashier Team Lead at Dairy Queen Orange Julius