Naomi Nowakowski
Alhambra,CA
Summary
Adept at multitasking and organization, I excelled as a Crew Member and Head Cake Decorator at Dairy Queen Orange Julius, enhancing customer satisfaction through exceptional service and detailed cake designs. My ability to work collaboratively while mentoring others and managing cash efficiently showcases my blend of hard and soft skills, contributing to a positive and efficient work environment.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Crew Member
Dairy Queen Orange Julius
10.2022 - 09.2024
- Worked front counter and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Kept drawer balanced by accurately processing cash, credit and debit payments.
Head Cake Decorator
Dairy Queen Orange Julius
10.2022 - 09.2024
- Used variety of baking and decorating tools such as mixers, carving tools, and confectionery products.
- Worked with clients to design custom cake decorations.
- Mentored junior decorators in advanced techniques, fostering a supportive learning environment for continuous skill development.
- Decorated cakes according to customer requests and themes.
- Fulfilled custom cake and decoration orders.
Education
High School Diploma -
Seton Home Study
Phoenix, AZ06-2021
Skills
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Time management
- Cash handling
- Willingness to learn
- Attention to detail
- Customer engagement
- Self-discipline
- Taking orders
- Safe food handling
- Integrity and honesty
Certification
- Food Handler Certification - State or Local Health Departments.
Timeline
Crew Member
Dairy Queen Orange Julius
10.2022 - 09.2024
Head Cake Decorator
Dairy Queen Orange Julius
10.2022 - 09.2024
- Food Handler Certification - State or Local Health Departments.
High School Diploma -
Seton Home Study
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