Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sara Bays

London,KY

Summary

Dynamic Customer Service Representative with experience at Senture, adept at enhancing member satisfaction through active listening and critical thinking. Proven ability to efficiently manage data entry while resolving complex inquiries related to Group Medicare Benefits, consistently exceeding performance targets and fostering positive relationships with clients.

Overview

1
1
year of professional experience

Work History

Customer Service Representative

Senture
London KY
08.2025 - Current

I am a call center representative on the Humana contract.

I help members with their Group Medicare Benefits.

Education

High School Diploma -

North Laurel High School
London KY

Skills

  • Customer service
  • Active listening
  • Critical thinking
  • Data entry

Timeline

Customer Service Representative

Senture
08.2025 - Current

High School Diploma -

North Laurel High School
Sara Bays