SARA BETH STANGANELLI
Farmingdale,NY
Summary
Dynamic Empathic, Result-Focused Administrative Assistant. Medical Administrative Assistant (CMAA) certified healthcare in Administrative Procedure and Logistics, Billing and Revenue Cycle, Medical Law, Ethics, Compliance, Scheduling, and Patient Encounters. I’m an ambitious, honest working individual ready to be an asset to your team.
Overview
10
10
years of professional experience
Work History
HOME HEALTH AID
Private Family
01.2023 - 01.2025
- Assisted patients with ADL, including bathing, dressing, meal preparation, and monitoring vitals
- Maintained a clean and safe living environment, performing light housekeeping and errands
OFFICE ADMINISTRATOR/ ROI SPECIALIST
NYU Langone CMA
01.2015 - 01.2023
- Conducted Health Effective Date and Information Set (HEDIS) audits, submitting 500+ qualifying notes to Medicare Compliance increasing practice efficiency by 100% and reducing workload by 2 weeks
- Organized DSS Audits alphabetically and submitted 70+ qualifying notes to the NY Department of Disability
- Enhanced record accuracy integrating new information into 1,500 patient charts daily
- Streamlined communication between Winthrop University Hospital Lung Cancer Screen, Specialty Radiology and the Sleep Center to enhance patient care for Dr
- Roman Liberman, MD, a pulmonologist
- Call Center: Boosted customer satisfaction and practice efficiency
- Answered 50-70 patients, sent concise messages to the correct message pool, and prioritized calls with red-flag medical terminology
- Introduced and educated 30 clients daily to the NYULangone MyChart
- Assisted in password reset, the format of the application, and our practice policy
- Increased patient service satisfaction by 80%
- Assisted clients of 19 physicians in five diverse specialties, and Diagnostic Testing in scheduling check-in/check-out, verification of health insurance plan, and explanation of benefits
- Triaged 200 clients daily during the COVID-19 pandemic at the entrance of the building for signs and symptoms, temperature, and travel documentation
MARKETING & COMMUNICATIONS STRATEGIST
The Brothers Gorman
01.2016 - 01.2018
- Led aspects of marketing and communications for newly emerging wedding videography company, managing the marketing budget, digital strategy, marketing collateral development, and sales/marketing presentations
- Initiated calls to prospective couples and warm leads to promote services, and created ads
- Track and forecast market growth, identified trends and created promotional strategy
Education
CERTIFIED MEDICAL ASSISTANT CERTIFICATION -
Cambridge Business Institute
CERTIFIED NURSING ASSISTANT CERTIFICATION -
Joseph Barry BOCES
BACHELOR OF ARTS - COMMUNICATION STUDIES
Towson University
Skills
- Microsoft Office
- Electronic Medical Record
- Google Documents
- Phone Etiquette
Hobbies and Interests
- MSKCC Cycle for Survival
- NYRRR & Baltimore Running Club
- Child Life Specialist Volunteer
Timeline
HOME HEALTH AID
Private Family
01.2023 - 01.2025
MARKETING & COMMUNICATIONS STRATEGIST
The Brothers Gorman
01.2016 - 01.2018
OFFICE ADMINISTRATOR/ ROI SPECIALIST
NYU Langone CMA
01.2015 - 01.2023
CERTIFIED MEDICAL ASSISTANT CERTIFICATION -
Cambridge Business Institute
CERTIFIED NURSING ASSISTANT CERTIFICATION -
Joseph Barry BOCES
BACHELOR OF ARTS - COMMUNICATION STUDIES
Towson University
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