Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques. Professional retail worker with proven ability to deliver exceptional customer service and maintain organized, efficient store operations. Skilled in inventory management, sales, and merchandising, with strong emphasis on teamwork and achieving results. Reliable and adaptable, adept at navigating changing needs and ensuring smooth daily functions. Strong communication and problem-solving skills contribute to positive shopping experience for customers. Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs, and problems.
Work History
Store Associate
Staples
Ponderay
12 2025 - Current
Greet Customers, process accurate cash and credit/debit transactions using the POS system. Manage incomings calls, Answer customer inquires, operate copy machines, conduct product sales, And handle Amazon returns by scanning and labeling returns into the correct return box. closing up and ensuring the correct hazmat labels are on the boxes, and then sending a request to ups for box pickup and in giving customers correct invoices for their returns.
Cashier Team Lead
Sandcreek Schweitzer Conoco
Ponderay Idaho
02 2025 - 12 2025
Led opening and closing procedures and conducted cashier drops, cash control and vault monitoring.
Provided backup support during high traffic periods by stepping into cashier roles when necessary.
Mentored junior cashiers with comprehensive training and ongoing guidance, boosting team performance.
Processed both cash and card purchases and returns.
Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
Resolved customer complaints professionally, maintaining a positive brand image and fostering customer retention.
Monitored areas for security issues and safety hazards.
Assisted customers by answering questions and fulfilling requests.
Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
Operated POS cash register and equipment to collect payments.
Increased customer loyalty and retention.
Conducted regular audits of register funds to minimize potential losses due to theft or error.
Quickly and accurately counted drawers at start and end of each shift.
Contributed to a positive work environment by proactively addressing conflicts among team members.
Cashier Team Lead
Wendys Restaurant
Ponderay Idaho
09 2023 - 02 2025
Restocked and organized merchandise in front lanes.
Communicated with customers and team members to solve problems.
Assisted with merchandising tasks as needed to maintain store appearance standards and promote product visibility.
Trained team members on cash register operation and cash handling.
Led opening and closing procedures and conducted cashier drops, cash control and vault monitoring.
Mentored junior cashiers with comprehensive training and ongoing guidance, boosting team performance.
Provided backup support during high traffic periods by stepping into cashier roles when necessary.
Developed strong relationships with repeat customers through friendly service interactions.
Resolved customer complaints professionally, maintaining a positive brand image and fostering customer retention.
Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
Operated POS cash register and equipment to collect payments.
Increased customer loyalty and retention.
Contributed to a positive work environment by proactively addressing conflicts among team members.
Enhanced customer satisfaction by efficiently processing transactions and addressing inquiries.
Collaborated with management to develop strategies for improving the overall shopping experience.
Maintained current knowledge of store promotions and highlighted sales to customers.
Used POS system to enter orders, process payments and issue receipts.
Performed cash, card, and check transactions to complete customer purchases.
Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
Education
Diploma - All Areas Particularly Science
Mcminnville High
06.1998
Certificate - Astrology/Parapsychology
Stratford Career Institute
02.2008
Skills
[Type] sales techniques
Analytical and Critical Thinking
Organization and Time Management
Self-Motivated
Teamwork and Collaboration
Clerical Support
Interpersonal Communication
Milling machine operations
Production output documentation
Operation monitoring
Measurement gauges
Worksite safety
Assembly protocols
OSHA guidelines
Laborer and mill worker
Im also skilled in carpentry work, Ive done roofing, painting, participated in building log homes for 2 different local buissnesses. (Brent Morris & Max Nolan -North Idaho Construction) I know how to use a speed square, power tools, cut boards to correct size for use, Ive also worked at Tri pro wich was a Saw Mill in Oldtown Idaho and I was in charge of using the Breakdown machines. So Im skilled in various aspects of jobs and my experience goes back 12 yrs.