Sara Botros
Westminster
Summary
Friendly Sales Assistant specializes in retail apparel sales. Customer service expert knowledgeable about on-trend fashions and products. Brings excellent experience in major brand sales within fashion-forward customer demographic.
Motivated Sales Assistant committed to providing excellent customer service. Organized, detail-oriented and empathetic to customer needs. Skilled at helping customers find the products and services that they need.
Overview
17
17
years of professional experience
10
10
Certifications
2
2
Languages
Work History
Direct sales assistant
Commercial Bank of Kuwait
03.2019 - 06.2025
- Direct sales assistant.
- Credit cards, loans.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Developed strong working relationships with staff, fostering a positive work environment.
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
Marketing Manager
Everyoung Clinic
01.2018 - 02.2019
- Marketing manager.
- Call center manager.
- Boosted brand awareness and generated leads while managing internal and external marketing campaigns and programs.
- Boosted sales performance through the creation of engaging promotional materials and targeted advertising strategies.
Assistant client account representative
T-Mas Real Estate
08.2016 - 12.2016
- Assistant Client Account Representative.
- Senior Sales Officer for Indoor/Outdoor.
- Delivered comprehensive product training sessions to new clients, empowering them to maximize their investment in our services.
Senior sales officer for Indoor/Outdoor
Pelates and more Health club
02.2014 - 08.2016
- Senior Sales Officer for Indoor/Outdoor.
- Membership adviser.
- Achieved consistently high annual sales targets by diligently monitoring progress and adjusting strategies as needed.
- Boosted sales revenue by establishing strong relationships with key clients and delivering targeted presentations.
Executive Secretary
Burg global group
12.2012 - 02.2014
- Executive Secretary.
- Office Management and Customer Service.
- Sales company projects.
- Organized and updated schedules for executives.
- Coordinated travel arrangements and bookings for executive staff.
Showroom Manager
MIKYAJY
03.2009 - 12.2012
- Showroom manager.
- Oversaw daily operations of the showroom, ensuring a clean, organized, and welcoming environment for customers.
- Supervised inventory and placed orders to replenish low running supplies.
Showroom Manager
JAWSAN
01.2008 - 02.2009
- Showroom manager.
- Coordinated special events and promotions to showcase new products and drive sales growth.
- Increased showroom sales by implementing effective visual merchandising strategies and product displays.
Education
Licentiate (Degree) - Law
Ain Shams University
Egypt, Cairo08.2017
Skills
Team collaboration
Personal Data
- DATE OF BIRTH: 15/9/1987
- NATIONALITY: Egyptian, place of birth: Kuwait
- ADDRESS: El-SALMIYA– Al Khansa St.
- PHONE: +965 96656772
- GENDER: Female
- MARITAL STATUS: Married
Certification
Al-Tijari Bank, cardholder lifecycle management, Mastercard sales process and CBK bank cards portfolio
Timeline
Al-Tijari Bank, Create CBK Values in person Workshop
02-2024
Al-Tijari Bank, Product Knowledge Assessment
01-2024
Al-Tijari Bank, cardholder lifecycle management, Mastercard sales process and CBK bank cards portfolio
10-2023
Al-Tijari Bank, Information Security Awareness
05-2023
Al-Tijari Bank, signature Verification and Fraud Detection
07-2022
Anti-Money Laundering Refresher 2022
03-2022
Al-Tijari Bank, Customer Protection Guide 2022
02-2022
Al-Tijari Bank, Cyber Security Awareness 2022
01-2022
Al-Tijari Bank, Information Security Awareness 2021
05-2021
Al-Tijari Bank, Project Mangmnent
03-2019
Direct sales assistant
Commercial Bank of Kuwait
03.2019 - 06.2025
Marketing Manager
Everyoung Clinic
01.2018 - 02.2019
Assistant client account representative
T-Mas Real Estate
08.2016 - 12.2016
Senior sales officer for Indoor/Outdoor
Pelates and more Health club
02.2014 - 08.2016
Executive Secretary
Burg global group
12.2012 - 02.2014
Showroom Manager
MIKYAJY
03.2009 - 12.2012
Showroom Manager
JAWSAN
01.2008 - 02.2009
Licentiate (Degree) - Law
Ain Shams University
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