Dynamic Activities Coordinator with a proven track record at Active Day Adult Day Care, skilled in engaging seniors and adults with disabilities through tailored programs and creative activities. Adept in calendar management and customer service, fostered an inclusive environment, enhancing participation and satisfaction. Recognized for problem-solving and adaptability in diverse settings.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Activities Coordinator
Active Day Adult Day Care
Lexington, KY
01.2019 - 03.2026
Developed engaging daily activity schedules tailored to participants' interests and abilities.
Facilitated group activities, promoting socialization and cognitive engagement among participants, as well as promoting physical activity.
Implemented feedback mechanisms to enhance activity programs based on participant preferences.
Increased activity participation by maintaining a welcoming and inclusive environment for all attendees.
Enhanced participant engagement by researching, developing, and incorporating creative activities, crafts, and events into the daily schedule.
Organized diverse activities, addressing various interests and promoting social interaction among participants.
Researched and organized cross-department special events like field trips and monthly special lunches.
Researched topics for monthly nutrition lessons to educate the members, often including recipes and more engaging techniques such as "Nutrition Fact or Fiction" or nutrition trivia games.
Trained and mentored new staff on program delivery and participant interaction strategies.
Maintained and ordered supplies for activities.
Created monthly newsletter to keep community informed and engaged about upcoming activities and initiatives.
Maintained records of member participation and daily progress notes.
Took photos and sometimes videos of daily and special events, taking care to honor any No Media wishes.
Posted said photos and videos on social media, both for the benefit of the members and their families, as well as for marketing purposes.
Sunday School Teacher Volunteer
Victory Lutheran Church
Lexington, KY
01.2015 - 06.2020
Developed engaging lesson plans to enhance students' understanding of biblical principles.
Facilitated interactive discussions to encourage participation and critical thinking among students.
Implemented creative teaching techniques to accommodate diverse learning styles within the classroom.
Established clear expectations for behavior management within the classroom setting, maintaining a focused and orderly environment conducive to learning.
Assisted in curriculum development, resulting in improved student comprehension and retention.
Prepared age-appropriate weekly lesson plans aligned with church teachings.
Researched and wrote customized lessons on topics the students wanted to learn more about, under the guidance of the pastor.
Program Assistant
Active Day Adult Day Care
Georgetown, KY
09.2018 - 01.2019
Assisted with planning and coordinating day-to-day and special program activities.
Established rapport with members and their caregivers through exceptional customer service practices, fostering ongoing relationships built on trust and respect.
Assisted clients with daily living needs to maintain self-esteem and general wellness, such as feeding, and occasionally assisting members to the restroom for balance, transferring, and handwashing.
Led the members in their daily activities, ensuring maximum participation and enjoyment.
Followed the schedule prepared by the Activity Director, while also enhancing it by filling in downtime with other engaging activities.
Researched daily discussion topics and exercises for each day's "Morning Circle", and led said activities.
Assisted members with daily crafts and activities as needed, while encouraging independence and personal expression.
Assisted Nurse Manager and Center Director in developing monthly activities schedules when the Activity Director abruptly quit, helping to ensure operations continued smoothly.
Sales Associate and Cashier
Walmart
Georgetown, KY And Altus, OK
05.2004 - 09.2018
Officially worked as a cashier, then in layaway, sporting goods, grocery, and the deli.
Learned duties for various departments and provided backup at key times, including but not limited to; customer service counter, clothing, lawn and garden, health and beauty, housewares, fabrics and crafts, toys, automotive, hardware, paint, electronics, pets, meat, produce, bakery, claims, and receiving.
Worked as a back-up department manager when the DM's for Sporting Goods and Health and Beauty we simultaneously out for medical leave.
Provided exceptional customer service to enhance shopping experience and build customer loyalty.
Assisted in inventory management by restocking shelves and organizing product displays efficiently.
Collaborated with team members to achieve sales targets and improve store performance.
Trained new associates on operational procedures and customer engagement techniques.
Resolved customer inquiries and complaints promptly to maintain satisfaction levels.
Implemented merchandising strategies to optimize product visibility and increase sales potential.
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Built relationships with customers to encourage repeat business.
Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Prepared merchandise for sales floor by pricing or tagging.
Helped customers locate products and checked store system for merchandise at other sites.
Answered customer questions about sizing, accessories, and merchandise care.
Provided positive first impressions to welcome existing, new, and potential customers.
Rotated stock and restocked shelves to maintain product availability and store appearance.
Engaged with customers to build rapport and loyalty.
Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Solved customer challenges by offering relevant products and services.
Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Restocked and organized merchandise in front lanes.
Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
Managed efficient cash register operations.
Stocked merchandise, clearly labeling items, and arranging according to size or color.
Assisted in inventory management, contributing to reduction in stock discrepancies.
Listened to customer needs and desires to identify and recommend optimal products.
Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
Prioritized helping customers over completing other routine tasks in store.
Responded promptly to requests for assistance, spills and customer inquiries, ensuring customer satisfaction and safety.
Education
High School Diploma -
Scott County High School
Georgetown, KY
05-2003
Skills
Activities planning for seniors and adults with special needs
Calendar development and management
Arts and crafts instruction
Disability awareness
Marketing and social media management
Activities documentation
Attention to detail
Customer service
Problem-solving
Multitasking
Adaptability and flexibility
Certification
CPR, First Aid, and AED certifications.
Food Handler certification.
Interests
Creative Writing
Photography
Road Trips
Trying new recipes
Music
Helping others
Experimenting with different creative mediums like resin, clay, and paint
Crafting and DIY Projects
Woodworking
Animal Care
Reading
Historical Exploration
Camping
Drawing and Painting
Hiking
Watching Movies and TV Shows
Growing herbs, vegetables, or fruits in home gardens
Gardening
Cooking
Exploring famous landmarks, historical sites, and cultural attractions in a new destination