Soon to be DDS graduation with 4+ years of clinical experience and 10+ years of customer service experience. Previous work in the restaurant business for the 4+ years equipped me with advanced communication, time management, and problem-solving skills.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Administrative Assistant
Department of Pediatrics
08.2024 - Current
Track pediatric patients that were referred to the College of Dentistry and ensure treatment is being followed to its completion.
Write thank you letters to referring dentists to express gratitude and inform them of performed treatment our clinic for closed loop communication between dental teams.
Tutor
University of Iowa College of Dentistry
08.2023 - Current
Worked with students in the simulation clinic to enhance hand skills and advise on fundamental clinical standards of practice.
Provided constructive feedback on cavity and crown preparations, temporary crown fabrication, and more to help students improve their hand skills and production in the clinic.
Provided homework assistance using specific curriculum and materials.
Supported students with helpful study habits and exam strategies.
Provided one-on-one tutoring sessions, tailoring instruction to meet the specific needs of each student while promoting independent learning skills.
Server/ Bartender
Boqueria
02.2022 - 08.2022
Inform guests of Spanish culture and cuisine in order to guide them through a unique dining experience
Customize a coursed meal for each set of guests based on their cuisine preferences and dietary restrictions
Served food and beverages promptly with focused attention to customer needs.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Executive Director of Communications & Marketing
Bethel University Student Government
06.2019 - 05.2020
Hired, trained, and lead a time to produce advertisement material for 5 departments and 100+ events while overseeing social media and website presence
Developed and maintained a budget of $10,000
Provided creative support to provide specific marketing strategies for each department
Oversaw projects to create new spaces for students on campus including a $100,000 project building a new patio.
Server/ Bartender
Red Robin Gourmet
05.2019 - 02.2022
Requires advanced skills in multi-tasking, money management, and the ability to work in a fast-paced environment
Swiftly and successfully resolve conflict resulting in customer satisfaction 100% of the time
Receptionist
Heying Endeavors
01.2017 - 01.2020
Input orders into QuickBooks to track inventory and balance income and expenditures for 5+ companies
Greet guests either in person or on the phone and answer inquiries or direct them to the desired location
Dental Assistant Volunteer
Medical Missions Outreach, YWAM
01.2016 - 01.2018
Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
Performed patient oral hygiene to remove plaque and tartar buildup and prevent tooth decay and gum disease under the supervision of a practicing dentist.
Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
TDK Student at Obstetrics And Gynecology Department And Pediatrics DepartmentTDK Student at Obstetrics And Gynecology Department And Pediatrics Department
Interim Nurse Manager at University Of Iowa Stead Family Children's Hospital NIC1Interim Nurse Manager at University Of Iowa Stead Family Children's Hospital NIC1