Sara Ahrens
Vancouver
Summary
Dynamic and results-driven professional with a proven track record at La Provence Patisserie, excelling in customer service and problem-solving. Recognized for enhancing guest experiences through effective communication and attention to detail, while implementing process improvements that increased operational efficiency. Dependable team player committed to delivering exceptional service in fast-paced environments.
Overview
15
15
years of professional experience
Work History
AGM
La Provence Patisserie
06.2022 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Excellent communication skills, both verbal and written.
Suite Captain
Levy Restaurants
08.2013 - 09.2024
- Provided exceptional suite service, ensuring guest satisfaction through attentive and personalized interactions.
- Coordinated food and beverage orders, facilitating timely delivery and maintaining high-quality standards.
- Implemented process improvements that streamlined service flow, reducing wait times for guests.
- Resolved guest complaints promptly, maintaining a positive dining experience while upholding company standards.
Server
Red Robin
10.2010 - 07.2017
- Delivered exceptional customer service, ensuring guest satisfaction and repeat business.
- Managed food and beverage orders accurately, enhancing operational efficiency during peak hours.
- Resolved customer complaints with calm, solution-focused approach, ensuring guest satisfaction.
- Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
Education
Heritage High School
Vancouver, WASkills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Attention to detail
- Time management
- Multitasking
- Dependable and responsible
- Verbal communication
- Decision-making
Timeline
AGM
La Provence Patisserie
06.2022 - Current
Suite Captain
Levy Restaurants
08.2013 - 09.2024
Server
Red Robin
10.2010 - 07.2017
Heritage High School
Similar Profiles
Curtis AndersonCurtis Anderson
Cook at La Provence PatisserieCook at La Provence Patisserie
Juan PereaJuan Perea
Server/Bartender at La Provence Boulangerie & PatisserieServer/Bartender at La Provence Boulangerie & Patisserie
Juan PereaJuan Perea
Server/Bartender at La Provence Boulangerie & PatisserieServer/Bartender at La Provence Boulangerie & Patisserie
Brian LiBrian Li
After School Mandarin Tutor at Saint Francis XavierAfter School Mandarin Tutor at Saint Francis Xavier
Surohit TandonSurohit Tandon
Machine Learning Engineer at JUDI.AIMachine Learning Engineer at JUDI.AI