Sara Christensen
Ames,IA
Summary
Dynamic professional with a proven track record at TJ Maxx, enhancing customer experiences and fostering positive team environments. Expert in problem-solving and relationship building, I've significantly improved player skills as an AAU Club Volleyball Coach and trained teams in food safety at Mason City Family Aquatic Center. Skilled in customer service and employee training, I excel in fast-paced settings.
Overview
3
3
years of professional experience
Work History
Retail Sales Associate
TJ Maxxx
03.2022 - Current
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Helped customers complete purchases, locate items, and join reward programs.
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
AAU Club Volleyball Coach
AAU
01.2023 - 04.2023
- Increased player skill levels through tailored coaching sessions focusing on individual strengths and weaknesses.
- Established a positive team culture, emphasizing sportsmanship and mutual respect among players.
- Collaborated with parents to ensure clear communication and support for each athlete''s development both on and off the court.
Concession Supervisor
Mason City Family Aquatic Center
05.2021 - 08.2022
- Fostered a positive work environment, consistently motivating team members to deliver exceptional guest service experiences.
- Addressed customer complaints with a professional demeanor and used communication and problem-solving skills to resolve issues.
- Trained new hires in food handling and safety protocols to boost knowledge and performance.
Education
No Degree - Criminal Justice
Iowa State University
Ames, IA03-2027
High School Diploma -
Mason City High School
Mason City, IA05-2023
Skills
- Problem-Solving
- Relationship Building
- Conflict resolution abilities
- Positive Reinforcement
- Employee Training
- Customer Service
Timeline
AAU Club Volleyball Coach
AAU
01.2023 - 04.2023
Retail Sales Associate
TJ Maxxx
03.2022 - Current
Concession Supervisor
Mason City Family Aquatic Center
05.2021 - 08.2022
No Degree - Criminal Justice
Iowa State University
High School Diploma -
Mason City High School
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