Sara Contreras
Corpus Christi,TX
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
11
11
years of professional experience
Work History
Dispatcher
Annnaville Air Conditioning
10.2023 - Current
- Coordinated schedules for optimal coverage of daily workload and adjusted quickly to changing demands.
- Managed customer accounts and invoicing.
- Received new orders, prepared documentation, and assigned personnel.
- Answered phone calls and responded to customer emails.
- Assess situation and prioritize calls
- Record all the calls
- Perform other duties as assigned
Office Manager
Villa Northwest Assisted Living
05.2021 - Current
- Maintained impeccable office organization to support efficiency, professionalism and performance objectives
- Monitored payments due from clients and promptly contacted clients with past due payments
- Administered payroll and maintained proper documentation of employee personnel
- Oversaw receiving and organizing correspondence, answering and forwarding calls and creating business letters and records.
Front Desk/Dental Receptionist
Lacosta Dental
03.2016 - 03.2020
- Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process
- Answered multi-line phone system and managed calls by routing to proper extensions or taking messages
- Handled payment processing and provided customers with receipts and proper bills and change
- Scheduled appointments and maintained and updated appointment calendars.
Customer Service Representative
24 Hr Safety
07.2015 - 02.2016
- Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions
- Set up and activated customer accounts
- Educated customers on special pricing opportunities and company offerings.
Accounts Receivable Clerk
Startex Gas & Oil Distributors
06.2013 - 07.2015
- Entered, posted and scanned accounts receivable documents into accounting software
- Sent copies of invoices and statements to customers to facilitate payment of outstanding invoices.
Education
High School Diploma -
Calallen High School
Corpus Christi, TX05.2007
Skills
- Work Planning and Prioritization
- Administrative Support
- Customer Relations
- Payroll Processing
- Office Administration
- Data Entry
- Administration and Reporting
- Computer Skills
Timeline
Dispatcher
Annnaville Air Conditioning
10.2023 - Current
Office Manager
Villa Northwest Assisted Living
05.2021 - Current
Front Desk/Dental Receptionist
Lacosta Dental
03.2016 - 03.2020
Customer Service Representative
24 Hr Safety
07.2015 - 02.2016
Accounts Receivable Clerk
Startex Gas & Oil Distributors
06.2013 - 07.2015
High School Diploma -
Calallen High School