Sara Cooper
Conrad
Summary
Dedicated and results-driven professional committed to fostering enduring customer satisfaction through exceptional service and support. Proven track record of consistently meeting and exceeding established targets and team objectives. Known for effective communication skills that blend professionalism with approachability, ensuring positive interactions with clients and colleagues. Passionate about surpassing expectations and contributing to overall team success in dynamic environments.
Overview
5
5
years of professional experience
Work History
Waitress
That Place Restaurant
12.2021 - Current
- Provided exceptional customer service, ensuring guest satisfaction and repeat business.
- Resolved customer complaints efficiently, maintaining a positive dining experience.
- Managed multiple tables simultaneously, optimizing workflow during peak hours.
- Collaborated with kitchen staff to ensure timely food delivery and accurate orders.
- Monitored inventory levels, assisting in ordering supplies to reduce waste.
Shipping Clerk
Bruin Manufacturing
07.2021 - 10.2025
- Sealed, packed, labeled and affixed postage on packages to prepare materials for shipping, utilizing postage meters, and sealing tools.
- Managed quality control checks to maintain product integrity before shipping.
- Utilized warehouse management systems for tracking shipments and inventory levels effectively.
- Coordinated with logistics teams to streamline shipping processes and reduce delays.
- Minimized returns due to damage or incorrect orders through diligent attention to detail when picking items from shelves.
Childcare Worker
Little Scholars Learning Center
12.2020 - 07.2021
- Developed engaging lesson plans to enhance children's cognitive and social skills.
- Fostered a safe and nurturing environment, promoting positive child behaviors and interactions.
- Implemented educational activities aligned with curriculum standards, ensuring age-appropriate learning experiences.
Education
Hawkeye Community College
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University of Northern Iowa
3.8 GPA -
BCLUW High School
05.2017
Skills
- Customer service
- Strong multitasking
- Greeting guests
- Team collaboration
- Work prioritization
- Warehouse organization
- Shipping coordination
- Time management
- Inspection and quality control
- Certified forklift driver
Timeline
Waitress
That Place Restaurant
12.2021 - Current
Shipping Clerk
Bruin Manufacturing
07.2021 - 10.2025
Childcare Worker
Little Scholars Learning Center
12.2020 - 07.2021
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University of Northern Iowa
Hawkeye Community College
3.8 GPA -
BCLUW High School