Sara Cruz
Rome,GA
Summary
Professional office support specialist with extensive experience in administrative functions and office management. Known for reliability and adapting to dynamic work environments. Excellent organizational abilities and collaborative mindset ensure seamless team operations and goal achievement.
Overview
2026
2026
years of professional experience
Work History
Administrative Assistant
Kelly Services
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Physical Therapy Aide
Rome Orthopaedic Center
02.2022 - Current
- Assisted front desk by answering phones, scheduling appointments, filing documents and processing payments.
- Optimized scheduling efficiency through coordination with administrative staff members, minimizing appointment conflicts for both therapists and patients.
- Streamlined clinic operations by maintaining a clean, organized environment and performing routine inventory checks on therapy supplies and equipment.
- Maintained strict compliance with HIPAA regulations, ensuring the privacy and confidentiality of sensitive patient information at all times.
- Maintained supply inventory by placing orders when supplies ran low.
- Recorded patient status in progress notes.
- Worked with patients from age Number to Number.
Front Desk Receptionist
Atrium Healthcare
10.2021 - 02.2022
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Scheduled appointments accurately using reservation software, reducing conflicts or doublebookings.
Education
N/a - Core Classes
Georgia Northwestern Technical College
Rome, GAHigh School Diploma -
Coosa High School
4454 Alabama Hwy05.2011
Skills
- Database management
- Customer service
- Confidentiality protocols
- Record keeping
- Office administration
- Communication skills
- Attention to detail
- Problem solving
- Fluent bilingualism
Languages
Spanish
Professional Working
Timeline
Physical Therapy Aide
Rome Orthopaedic Center
02.2022 - Current
Front Desk Receptionist
Atrium Healthcare
10.2021 - 02.2022
Administrative Assistant
Kelly Services
N/a - Core Classes
Georgia Northwestern Technical College
High School Diploma -
Coosa High School
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