Sara Cullen
Waunakee
Summary
Resourceful Shift Supervisor known for high productivity and efficient task completion. Skilled in team leadership, inventory management, and customer service excellence. Excel at communication, problem-solving, and adaptability, ensuring smooth operations and positive work environments. Committed to fostering teamwork and meeting operational goals with integrity and reliability.
Overview
8
8
years of professional experience
Work History
Assisted Living Shift Supervisor
Oakwood Village Assisted Living
Madison
12.2022 - Current
- Kept detailed logs of activities, delivered support services, and monitored changes in residents' conditions.
- Ensured compliance with applicable regulations regarding assisted living services delivery.
- Implemented specific growth initiatives focused on maximizing CNA potential.
- Created efficient staffing plans factoring in workload demands and resource availability.
- Reviewed incident reports involving CNAs and took corrective action as needed.
Front Office Coordinator
Byce and Worman Family Dentistry
Middleton
01.2021 - 12.2022
- Provided administrative support such as filing patient charts, ordering office supplies, and updating patient information in the database.
- Assisted in scheduling appointments, confirming upcoming visits, and reminding patients of their appointment times.
- Interviewed patients to complete case histories and intake forms.
- Answered and managed incoming calls and emails.
Emergency Department Coordinator
UW Health University Hospital
Madison
06.2017 - 01.2021
- Implemented customer service standards, ensuring high levels of customer satisfaction.
- Assisted in scheduling patient appointments and maintaining the department's calendar.
- Recorded patients' medical history, vital statistics and test results in medical records as part of patient intake process.
- Coordinated with nurses and physicians to ensure efficient flow of communication within the department.
Education
Some College (No Degree) - Nursing
Madison College
Madison WISkills
- Regulatory compliance
- Incident reporting
- Conflict resolution
- Employee training
- Critical thinking
- Communication skills
- Time management
- Client support
- Professionalism
Timeline
Assisted Living Shift Supervisor
Oakwood Village Assisted Living
12.2022 - Current
Front Office Coordinator
Byce and Worman Family Dentistry
01.2021 - 12.2022
Emergency Department Coordinator
UW Health University Hospital
06.2017 - 01.2021
Some College (No Degree) - Nursing
Madison College
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