Solutions-driven and dependable with fifteen years of workforce experience. Looking to support FedEx Ground as a Operations Manager with one year as a Sr Operations Admin and previous lead portions.
Delivered professional customer service via telephone calls, emails and in-person inquiries to respond to client requests and questions
Monitored daily operations to maintain compliance with FedEx policies.
Prepared, submitted, and recorded invoices
Collaborated with operation managers and package handles to prioritize workflow
Evaluate packages for quality assurances to ensure proper scanning, and reduce loss and damages
Scan accuracy
Detailed oriented to efficiently and correctly load packages
Proved successful working in fast-paced environment
Maximized customer satisfaction by quickly addressing needs in deli, meat, and grocery departments
Practiced safe food and kitchen equipment handling protocols
Communication and collaboration
Time management
Data collection