Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Sara Daniele

Hopewell Junction,NY

Summary

Dynamic and motivated Dental Operations Leader with twenty-four years of cross-functional experience. Eighteen years managing multi-site locations: general dentistry, pediatric, orthodontic and oral surgery. Experienced with practice acquisition and transition planning. Completed two denovo practices with current platform. Completed four denovo practices, launched three SBHC and two mobile dental units with FQHC. Hands on experience with facility preparation, equipment procurement, recruitment and training, provider on-boarding and credentialing, payroll and 401k administration, budget management and marketing.

Overview

20
20
years of professional experience

Work History

Director of Operations

Planet Smile Parters, Inc.
09.2021 - Current
  • Service line planning and expansion: lead strategic planning, execution and oversight of new service lines specializing in pedodontics and orthodontics across multiple locations.
  • Oversight of donovo project management and practice acquisition. Management of contractors and vendors, local municipality permits and inspections, IT infrastructure, and equipment procurement.
  • Budget management: collaborate with PE to establish budgets for CapEx, equipment, supplies and staffing.
  • Financials: P&L management and analysis to increase profitability. Reporting and analysis of KPI trends and anomalies. Monitor practice-level collections and billing practices.
  • Recruitment of providers and support staff. Provider on-boarding and credentialing. Implementation of support staff training plans and performance metrics.
  • Conduct risk management for new service lines and existing practices including compliance programs and training, and perform chart audits.
  • Brand management: Launch and manage practice-level marketing campaigns.

Territory Representative

Patterson Dental
02.2019 - 09.2021
  • Responsible for driving profitable sales growth by developing, maintaining, and advancing customer accounts.
  • Developing a "practice partner" mentality by analyzing business needs, discussing benefits and features of equipment and technology solutions, coordinating product demonstrations, explaining return on investment and tax advantages, and discussing emerging trends in the dental industry.
  • Being well versed on Patterson products and services, competitive intelligence and industry information.
  • Maintaining accurate records for prospects, customer orders, sales records, and other financial activity.

Dental Program Manager

Open Door Family Medical Centers
01.2005 - 01.2019
  • Management, supervision, training, planning and coordination of Dental Services at all sites maintained by Open Door Family Medical Centers.
  • Ensure standardized functioning and program compliance with organizational policies and procedures in accordance with JCAHO, federal, state, and county agencies. Continually assesses effectiveness of departmental systems and procedures and implements corrective action plans to address departmental and operational deficiencies.
  • Provides administrative direction and supervision to all dental support staff: interviews and hires, provides training and orientation, coordinates staffing schedules and oversees operation at multiple sites, conducts departmental meetings, coordination of payroll and bonuses, completes evaluation of staff performance and productivity.
  • Orders dental supplies and deploys resources within budgetary limits, prepares purchase orders, and maintains invoice accuracy for accounts payable.
  • Development of marketing and promotional material for clinical services, health fairs, community outreach and educational programs.
  • Member of Infection Control Committee, Accreditation Committee, EOC Committee, and Supervisor's Committee.
  • Assist chair-side as required

Education

Liberal Arts and Sciences, General Studies and Humanities

Dutchess Community College
Poughkeepsie, NY

DANB

Skills

  • Proficient in PMS: Softdent, Dentrix, Open Dental, eClinicalWorks, EagleSoft , Wave Ortho, Cloud 9 Ortho
  • Proficient in all Microsoft Applications

References

Available Upon Request

Timeline

Director of Operations

Planet Smile Parters, Inc.
09.2021 - Current

Territory Representative

Patterson Dental
02.2019 - 09.2021

Dental Program Manager

Open Door Family Medical Centers
01.2005 - 01.2019

Liberal Arts and Sciences, General Studies and Humanities

Dutchess Community College

DANB
Sara Daniele