Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
9
9
years of professional experience
2022
2022
years of post-secondary education
Work History
Retail Relationship Banker
BMO
Fishers
12.2025 - Current
Developed strong relationships with existing customers through regular follow-up calls.
Facilitated account openings and closings efficiently for customers.
Maintained updated knowledge of bank products, services, promotions, policies, procedures, regulations.
Associate Banker
BMO
Noblesville
03.2024 - 12.2025
Conducted financial transactions such as deposits, withdrawals, transfers, loan payments and cashier checks.
Educated customers about the features and benefits of different types of banking products offered by the bank.
Customer Experience Banker
Huntington National Bank
Westfield
12.2022 - 03.2024
Resolved customer issues by providing timely solutions and guidance.
Collaborated with team members to streamline branch operations and improve efficiency.
Assisted clients with account inquiries and financial transactions.
Supervisor
Bath and Body Works, Limited Brands
Noblesville
08.2019 - 07.2022
Completed thorough opening, closing and shift change functions to maintain operational standards each day.
Supervised staff performing daily activities.
Assigned tasks to associates to fit skill levels and maximize team performance.
Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
Counted cash on hand at shift change and closing to determine shortages or overages and prepare bank deposit statements.
Special Education Instructional Assistant
Frankton-Lapel Community Schools
Lapel
08.2020 - 09.2021
Provided special attention to individuals needing extra academic or behavioral guidance during classes.
Worked with students with specialized needs to accomplish tasks and build practical skills.
Conducted small group and individual classroom activities with students based on differentiated learning needs.
Shift Leader
Cracker Barrel Old County Store
Anderson
03.2017 - 05.2020
Supervised and led employees to maintain productivity and customer service levels.
Positioned skilled staff in key areas throughout shift to optimize department productivity.
Educated customers about offerings, promotions and pricing to boost sales.