SARA DELVECCHIO
Watertown,MA
Summary
Accomplished Administrative Assistant at the Consulate General of Italy - Boston, adept in streamlining office operations and enhancing productivity through expert data entry and comprehensive administrative support. Leveraged strong problem-solving skills and Microsoft Office proficiency to improve document control and client relations, significantly boosting office efficiency and fostering professional communication. Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments. Dedicated administrative professional adept at providing administrative and logistical support for various projects, programs and initiatives. Detail-oriented administrative assistant with experience in customer service, data entry and office management.
Overview
23
23
years of professional experience
Work History
Administrative Assistant
Consulate General of Italy -Boston
02.2009 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
- Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
- Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
- Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
- Collaborated on special projects as assigned by leadership, contributing research findings or coordinating event logistics as needed for success.
- Streamlined invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records.
- Developed strategies to streamline and improve office procedures.
- Managed expense reports for executive staff members, ensuring accurate documentation of spending for budgeting purposes.
- Drafted correspondence and other documents for CEO and department heads in company's voice.
- Managed filing system, entered data and completed other clerical tasks.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Assisted coworkers and staff members with special tasks on daily basis.
- Volunteered to help with special projects of varying degrees of complexity.
- Transcribed and organized information to assist in preparing speeches and presentations.
Administrative Assistant
C.A.S.IT. Centro Attivita' Scolastiche Italiane
01.2002 - 01.2009
- Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
- Greeted guests in with friendliness and professionalism.
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
- Assisted manager in all aspects of business operations.
- Developed and implemented strategies to streamline office operations.
- Enhanced team communication through effective scheduling, meeting coordination, and correspondence management.
- Streamlined office operations for enhanced productivity with organized filing systems and task prioritization.
- Facilitated smooth project execution by managing deadlines, resources allocation, and progress updates.
- Improved accuracy of financial records with diligent tracking of expenses, budgeting, and invoice processing.
- Updated database of contacts and resources for company-wide distribution.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Volunteered to help with special projects of varying degrees of complexity.
- Performed wide-ranging administrative, financial and service-related functions.
Education
Bachelor of Arts - Comparative Literature
Harvard University
Cambridge, MALiceo Scientifico/Linguistico A. Righi
Cesena, ItalySkills
- Customer Service
- Data Entry
- Computer Skills
- Office Administration
- Administrative Support
- Customer and client relations
- Critical Thinking
- Strong Problem Solver
- Scheduling
- Documentation and Record keeping
- Professional Communication
- Mail handling
- Event Coordination
- Meeting Arrangements
Languages
Italian
Native or Bilingual
English
Native or Bilingual
French
Elementary
Timeline
Administrative Assistant
Consulate General of Italy -Boston
02.2009 - Current
Administrative Assistant
C.A.S.IT. Centro Attivita' Scolastiche Italiane
01.2002 - 01.2009
Bachelor of Arts - Comparative Literature
Harvard University
Liceo Scientifico/Linguistico A. Righi
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