Sara Millis
Coos Bay,OR
Summary
Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.
Overview
14
14
years of professional experience
Work History
Billing Manager
Coastal Diagnostic Testing Group
01.2023 - Current
- Managed monthly billing process to complete billings and returns to meet company revenue recognition policies.
- Reviewed billing problems, researched issues, and resolved concerns.
- Worked with customers to develop payment plans and bring accounts current.
- Trained and mentored staff on procedures, compliance requirements, and collections techniques.
- Established internal audit procedures to validate and improve accuracy of financial reporting.
- Analyzed business processes to identify cost savings and operational efficiencies.
Assistant Beverage Manager
Graton Resort Casino
07.2019 - 03.2022
- Assisted in budget management by consistently reviewing and analyzing monthly financial reports, identifying areas for improvement or potential cost-saving opportunities.
- Managed inventory control, ensuring optimal stock levels while minimizing waste through accurate tracking and ordering procedures.
- Developed a strong knowledge of industry trends, staying current on new products and best practices to ensure the bar remained competitive in the market.
- Enacted progressive disciplinary measures for staff, managed work zones, and oversaw opening and closing duties.
Inventory Leader
NuLeaf Tahoe
07.2017 - 06.2018
- Improved inventory accuracy by implementing efficient tracking and management systems.
- Enhanced team performance by providing regular training and performance evaluations.
- Reduced order processing time through improved picking and packing procedures.
- Maintained compliance with industry regulations by staying up-to-date on changes in legal requirements affecting inventory management practices.
- Conducted regular audits to maintain accurate inventory records and identify discrepancies.
- Performed data entry and completed proper paperwork.
Casino Services Office Manager
Grand Lodge Casino at Hyatt Regency Lake Tahoe
07.2013 - 05.2017
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
- Supported department heads in accomplishing their goals through diligent administrative assistance such as report generation and data entry.
Casino Cage Supervisor
Grand Lodge Casino at Hyatt Regency Lake Tahoe
04.2011 - 07.2013
- Hired, trained, motivated, evaluated and supervised staff and offered guidance and resources to accomplish job and department objectives.
- Monitored and coordinated activities of cage personnel to maintain integrity of cage funds.
- Reconciled daily summaries of transactions to balance cash drawers and maintain accurate account of assigned banks.
- Oversaw cage-related financial activities on property to enforce laws, rules, regulations and controls of company, tax and gaming commissions.
- Maintained a secure environment within the cage area by adhering to security protocols and conducting regular surveillance checks.
- Managed large-scale cash transactions during high-profile events at the casino, maintaining accuracy and efficiency under pressure while upholding strict security protocols.
Count Room Clerk
Incline Village General Improvement District
05.2010 - 09.2011
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
- Maintained petty cash records of debits and credits in accordance with established policies and procedures.
- Balanced safe, prepared tills, and prepared register bags for next sales date.
- Prepared bank deposits and corporate cash shipments.
- Performed daily cash reconciliations to determine accuracy of financial reports.
Education
Master of Science - Accounting
Southern New Hampshire University
Hooksett, NH05.2025
Bachelor of Science - Business Administration
Sierra Nevada College
Incline Village, NV05.2010
Skills
- Microsoft Excel
- Dispute Resolution
- Invoice Processing
- Risk evaluation
- Federal Regulation Compliance
- Account Reconciliation
- Inventory Management
- Data Analysis
- Financial Recordkeeping
- Generally Accepted Accounting Principles
Timeline
Billing Manager
Coastal Diagnostic Testing Group
01.2023 - Current
Assistant Beverage Manager
Graton Resort Casino
07.2019 - 03.2022
Inventory Leader
NuLeaf Tahoe
07.2017 - 06.2018
Casino Services Office Manager
Grand Lodge Casino at Hyatt Regency Lake Tahoe
07.2013 - 05.2017
Casino Cage Supervisor
Grand Lodge Casino at Hyatt Regency Lake Tahoe
04.2011 - 07.2013
Count Room Clerk
Incline Village General Improvement District
05.2010 - 09.2011
Master of Science - Accounting
Southern New Hampshire University
Bachelor of Science - Business Administration
Sierra Nevada College
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