Sara Desrochers
Grand Junction,CO
Summary
Dynamic Assistant Manager at Fairfield Inn Marriott with proven expertise in customer service and team leadership. Enhanced guest satisfaction through effective staff training and problem-solving strategies. Successfully implemented operational improvements, resulting in increased efficiency and positive guest experiences. Strong relationship builder with a focus on fostering teamwork and maintaining high service standards.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Assistant Manager
Fairfield Inn Marriott
- Assisted in daily operations, ensuring exceptional guest experiences and satisfaction.
- Coordinated staff schedules to optimize workflow and maintain service standards.
- Implemented training programs for new team members, enhancing service efficiency.
- Monitored inventory levels, facilitating timely replenishments and cost control.
- Resolved guest complaints promptly, improving overall customer retention rates.
- Developed and maintained positive relationships with vendors to ensure quality supplies.
- Analyzed operational processes, recommending improvements to enhance productivity.
- Facilitated communication between departments to streamline operations and service delivery.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
Donut Fryer
Super 1 Foods
- Developed tailored insurance solutions for clients, ensuring comprehensive coverage options.
- Conducted in-depth needs assessments to identify clients' insurance requirements.
- Delivered clear explanations of policy details and benefits, enhancing client understanding.
- Built and maintained strong relationships with prospective and existing clients through effective communication.
- Provided ongoing support to clients, addressing inquiries and resolving issues promptly.
- Educated clients on risk management strategies to protect assets and financial stability.
- Collaborated with team members to streamline the application process, improving efficiency.
Caregiver
Carla Sandmann
05.2017 - 08.2025
- Assisted clients with daily living activities, ensuring comfort and safety.
- Administered medications accurately, maintaining adherence to prescribed schedules.
- Implemented personalized care plans based on individual client needs and preferences.
- Monitored vital signs and reported changes to healthcare professionals promptly.
- Provided companionship, fostering emotional well-being and social interaction for clients.
- Coordinated transportation for medical appointments, enhancing accessibility for clients.
- Educated families on caregiving techniques, promoting effective home support strategies.
- Maintained accurate documentation of care provided, ensuring compliance with regulations.
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Built strong relationships with clients to deliver emotional support and companionship.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
Tire Sales Manager
S&b Used Tires
04.2012 - 04.2017
- Managed inventory levels, ensuring optimal stock of used tires for customer demand.
- Developed and implemented effective sales strategies to enhance revenue growth.
- Trained and mentored sales team on tire product knowledge and customer service excellence.
- Analyzed market trends to identify opportunities for product offerings and pricing adjustments.
- Established relationships with suppliers to negotiate favorable terms and maintain quality standards.
- Oversaw daily operations, ensuring compliance with safety regulations and company policies.
- Monitored sales performance metrics to drive continuous improvement initiatives within the team.
- Recorded accurate and complete supply inventory, understanding and appropriately utilizing available special order tire programs.
- Controlled inventory of tire installation equipment, obtaining and disposing of equipment as appropriate and educating staff on safe and proper operation of tire bay equipment.
Education
Culinary Arts
Auguste Escoffier School of Culinary Arts
Boulder, COSkills
- Customer service
- Money handling
- Team leadership
- Decision-making
- Time management
- Team motivation
- Staff training and development
- Customer relations
- Problem-solving
Certification
Life insurance producer Co license
Timeline
Caregiver
Carla Sandmann
05.2017 - 08.2025
Tire Sales Manager
S&b Used Tires
04.2012 - 04.2017
Culinary Arts
Auguste Escoffier School of Culinary Arts
Assistant Manager
Fairfield Inn Marriott
Donut Fryer
Super 1 Foods