Sara Dobos
Warren,MI
Summary
Versatile and dynamic, with a proven track record at Chili Pepper's Tanning for enhancing customer satisfaction and team efficiency. Excelled in problem-solving and leadership, significantly improving store operations and employee skill development. Demonstrated exceptional inventory control and customer engagement, contributing to sustained business growth. Retail management professional with solid track record in optimizing store operations and delivering high-quality customer service. Proven ability to lead teams and adapt to changing business needs. Focused on driving sales and maintaining collaborative work environment.
Overview
4
4
years of professional experience
Work History
Assistant Store Manager
Chili Pepper's Tanning
08.2022 - Current
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Processed payments for credit and debit cards and returned proper change for cash transactions.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Developed a loyal customer base through personalized interactions, increasing repeat business in-store visits.
- Assisted in recruiting, hiring and training of team members.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
- Provided weekly work schedules to employees to accommodate business demands and vacation requests.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
Crew Member
McDonald's
12.2020 - 04.2023
- Worked front counter, drive-thru and other areas.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Took orders, prepared meals, and collected payments.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Provided excellent customer service by greeting customers and meeting quality expectations.
Sales Agent
Arbor Brothers
03.2022 - 08.2022
- Identified new areas of opportunity within existing accounts by offering additional products or services based on their needs analysis results.
- Built relationships with customers and community to promote long term business growth.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Assisted call-in customers with questions and orders.
- Developed strong relationships with clients through excellent customer service and regular followups.
- Increased sales revenue by consistently meeting and exceeding sales targets.
Sandwich Artist
SUBWAY®Restaurants
07.2020 - 09.2020
- Greeted guests, promoted specials, and took orders.
- Operated the cash register with accuracy, ensuring proper handling of transactions.
- Accurately operated cash register to process customer payments.
- Upheld high standards of customer service at all times to enhance client loyalty and satisfaction.
- Increased speed of service through effective multitasking and time management skills.
Education
Bachelor of Science - Nursing
Wayne State University
Detroit, MI05-2029
Associate of Arts - General Studies
Macomb Community College
Warren, MI05-2024
Skills
- Problem-solving
- Customer service and engagement
- Inventory control
- Time management
- Store organization
- Team building and leadership
- Active listening
- Skill development
Accomplishments
- Graduated with an associate's degree at 19 years old.
- Made the honor roll all years of high school.
Timeline
Assistant Store Manager
Chili Pepper's Tanning
08.2022 - Current
Sales Agent
Arbor Brothers
03.2022 - 08.2022
Crew Member
McDonald's
12.2020 - 04.2023
Sandwich Artist
SUBWAY®Restaurants
07.2020 - 09.2020
Bachelor of Science - Nursing
Wayne State University
Associate of Arts - General Studies
Macomb Community College
Similar Profiles
Lisa ShahLisa Shah
Assistant Manager at Chili Pepper's TanningAssistant Manager at Chili Pepper's Tanning
Maxwell A. RenickerMaxwell A. Renicker
Assistant Manager at Chili Peppers TanningAssistant Manager at Chili Peppers Tanning
Hailey McCueHailey McCue
Cashier/Hostess at Pepper's RestaurantCashier/Hostess at Pepper's Restaurant