Sara Dossin
Salt Lake City
Summary
Enthusiastic, with a strong work ethic, and proven leadership experience in customer service and retail. Passionate about helping others, contributing to team success, and learning new skills. Known for being reliable, adaptable, and engaging with both peers and customers. Seasoned merchandising leader with proven experience in managing product assortments, planning inventories and coordinating with vendors to ensure optimal stock levels. Strong skills in forecasting trends, analyzing sales data and executing promotional strategies to increase profitability. Demonstrated ability to lead teams, improve operational efficiency and enhance customer satisfaction through innovative merchandising practices.
Overview
6
6
years of professional experience
Work History
Merchandising Lead
Aerie By American Eagle Outfitters
Williamsburg
11.2024 - 08.2025
- Train and develop a team to ensure merchandising and marketing meet brand standards.
- Ensure store standards are maintained on the sales floor and in the Stockroom.
- Own day-to-day merchandising, sell-through adjustments, and replenishment to keep the store in top shape.
- Drive effective Floorset execution by training and coaching the Floorset team.
- Identify merchandising opportunities and collaborate with leadership to take action.
- Served as a key holder with responsibility for opening and closing the store, leading daily operations, and ensuring team readiness and adherence to company standards.
Lifeguard
Kingsmill Community Association
Williamsburg
06.2022 - 06.2025
- Ensured guest safety by enforcing pool rules and maintaining a secure aquatic environment.
- Performed regular maintenance, water testing, and opening/closing duties.
- Certified in Lifeguarding, First Aid, and CPR/AED.
One Love Club President
One Love Foundation
Williamsburg
02.2024 - 05.2025
- Led club meetings to foster collaboration and engagement among members.
- Managed club communications through newsletters and social media platforms.
- Coordinated sporting events to support the foundation.
- Facilitated workshops to educate members on healthy and unhealthy relationships.
- Raised funds to donate to the foundation, as well as provided members with merchandise to spread awareness.
Senior Brand Ambassador
Aerie By American Eagle Outfitters
Williamsburg
10.2024 - 11.2024
- Delivered outstanding guest experiences using the AEO Selling Model.
- Promoted brand loyalty and educated guests on product features.
- Collaborated with team members across multiple store zones, including Salesfloor, Cash & Wrap, and Fitting Room.
- Resolved customer concerns professionally and in line with company policies.
- Greeted guests and created a welcoming store environment.
- Shared product knowledge and styling tips to help customers find what they love.
- Encouraged participation in the AEO loyalty program and brand initiatives.
- Demonstrated integrity and teamwork during high-volume shopping periods.
Brand Ambassador
Aerie By American Eagle Outfitters
Williamsburg
09.2023 - 09.2024
- Delivered outstanding guest experiences using the AEO Selling Model.
- Promoted brand loyalty and educated guests on product features.
- Collaborated with team members across multiple store zones including Salesfloor, Cash & Wrap, and Fitting Room.
- Resolved customer concerns professionally and in line with company policies.
- Greeted guests and created a welcoming store environment.
- Shared product knowledge and styling tips to help customers find what they love.
- Encouraged participation in the AEO loyalty program and brand initiatives.
- Demonstrated integrity and teamwork during high-volume shopping periods.
Eagle Intern
Chanco on the James
Surry
06.2024 - 08.2024
- Supported daily camp operations including setup, logistics, and camper activities.
- Assisted counselors during programming and participated in leadership and faith formation training.
- Modeled appropriate behavior and upheld safety standards for younger campers.
Junior Docent
Jamestown-Yorktown Foundation
Williamsburg
01.2021 - 12.2023
- Answered questions from visitors regarding the history, art, and artifacts. on display.
- Engaged with guests to answer questions and promote ongoing museum initiatives.
- I learned about various objects that hold the history of the first colony. Including an understanding of the cultures of the Settlers, the Indigenous peoples, and the African Americans who were at Jamestown.
- Teaching the guests the information through physical objects.
Volunteer Ski Instructor
Wintergreen Resort
Wintergreen
12.2019 - 01.2022
- Instructed students in skiing techniques and safety protocols.
- Instructed skiers of all ages and abilities on safety, proper form, equipment usage, and skiing techniques.
- Worked with people who had various health conditions and impairments by teaching them how to ski, while learning to build interpersonal relationships.
Education
Bachelor of Arts - Social Work
University of Utah
Salt Lake City, UT05-2029
Advanced Diploma -
Jamestown High School
Williamsburg, VA06.2025
College Credits To Transfer -
Virginia Peninsula Community College
Williamsburg, VA06-2025
Skills
- Problem solving
- Customer service
- Attention to details
- Time Management
- Communication
- Team Collaboration
- Leadership & Mentorship
- Retail Sales & Brand Promotion
Hobbies and Interests
- Lacrosse
- Skiing
- Hiking
- Swimming
Timeline
Merchandising Lead
Aerie By American Eagle Outfitters
11.2024 - 08.2025
Senior Brand Ambassador
Aerie By American Eagle Outfitters
10.2024 - 11.2024
Eagle Intern
Chanco on the James
06.2024 - 08.2024
One Love Club President
One Love Foundation
02.2024 - 05.2025
Brand Ambassador
Aerie By American Eagle Outfitters
09.2023 - 09.2024
Lifeguard
Kingsmill Community Association
06.2022 - 06.2025
Junior Docent
Jamestown-Yorktown Foundation
01.2021 - 12.2023
Volunteer Ski Instructor
Wintergreen Resort
12.2019 - 01.2022
Bachelor of Arts - Social Work
University of Utah
Advanced Diploma -
Jamestown High School
College Credits To Transfer -
Virginia Peninsula Community College
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