Jacinda Childers
Knoxville,TN
Summary
Dynamic merchandising leader with a proven track record at Home Depot, enhancing product visibility and driving sales through strategic planning and market analysis. Skilled in merchandise planning and customer service, I foster team excellence and operational efficiency, ensuring adherence to safety protocols while optimizing inventory management.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Merchandising Lead
Home Depot
Knoxville, TN
06.2022 - Current
- Led cross-functional teams to develop and implement merchandising strategies, enhancing product visibility and sales performance.
- Analyzed market trends and customer preferences to optimize product assortment and inventory management.
- Directed training programs for staff on merchandising standards and best practices, fostering a culture of excellence.
- Monitored store performance metrics, identifying areas for improvement to drive operational efficiency across departments.
Shift Lead
Knoxville Area Rescue Ministries
Knoxville, TN
10.2020 - 05.2022
- Supervised daily operations, ensuring adherence to safety protocols and organizational standards.
- Trained and mentored new staff on operational procedures and best practices.
- Coordinated scheduling and task assignments to optimize team productivity.
- Collaborated with team members to create a positive workplace culture focused on service excellence.
- Completed store opening and closing procedures and balanced tills.
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and organized work environment, ensuring safety standards were met consistently.
- Oversaw cash handling procedures, ensuring accuracy and proper documentation at all times.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Completed cash and credit card transactions accurately using POS software.
- Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
Education
High School Diploma -
South Doyle High School
Knoxville Tennessee 06.2022
Skills
- Merchandise planning
- Quick learner
- Customer service
- Problem-solving
- Time management
- Dependable and reliable
- Warehouse safety
- Multitasking Abilities
- Loading and unloading
- Reliability
- Shipping and receiving
- Heavy lifting
- Stocking
- Warehouse operations
- Safety procedures
- Pallet jack operation
- Lift equipment operator
- Lift equipment trainer
Certification
- Lift equipment certified
Timeline
Merchandising Lead
Home Depot
06.2022 - Current
Shift Lead
Knoxville Area Rescue Ministries
10.2020 - 05.2022
High School Diploma -
South Doyle High School