Summary
Overview
Work History
Education
Skills
Timeline
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Sara Duling

Delaware

Summary

Human resources professional with a solid foundation in employee relations and talent management. Known for effective communication and problem-solving skills. Key contributor to team success and adaptable to changing business needs. Expertise in recruitment, performance management, and compliance.

Overview

6
6
years of professional experience

Work History

Human Resources Generalist

Sky Climber
10.2023 - Current
  • - Led workplace investigations and advised on corrective actions to ensure legal compliance.
  • - Administered benefits for over 500 employees, achieving 100% compliance.
  • - Developed a new onboarding program that reduced new hire turnover by 20%.
  • - Implemented a performance management system that boosted productivity.
  • - Designed and launched an employee engagement survey, increasing satisfaction scores by 20%.
  • - Directed open enrollment and managed vendor negotiations.
  • - Facilitated wellness and financial awareness initiatives to enhance benefit utilization.

Human Resources Specialist

EMH&T
02.2022 - 10.2023
  • - Instituted a structured interview process that improved hire quality and reduced turnover by 10%.
  • - Updated the employee handbook in alignment with the latest labor laws.
  • - Partnered with hiring managers to refine job descriptions and attract talent.
  • - Served as the lead for employee relations and conflict resolution.
  • - Managed full-cycle recruitment, onboarding, and training efforts.

Workers’ Compensation Specialist / Case Manager

State Auto
03.2019 - 01.2022
  • - Developed and implemented individualized return-to-work programs.
  • - Ensured regulatory compliance with OSHA, ADA, and workers’ compensation standards.
  • - Supported injured workers through recovery, benefits clarification, and coordination.
  • - Conducted safety training and preventive education sessions.
  • - Worked cross-functionally with providers and management for effective case management.

Education

Master of Business Administration (MBA) -

Otterbein University

Bachelor of Arts - Latin American Studies

Chapman University

Skills

  • Recruitment & Talent Acquisition
  • Employee Relations & Conflict Resolution
  • HR Compliance & Labor Laws
  • Performance Management
  • Training & Development
  • Benefits Administration
  • HRIS Software
  • Microsoft Office Suite
  • Policy implementation
  • Termination procedures
  • ADP workforce now
  • FMLA administration

Timeline

Human Resources Generalist

Sky Climber
10.2023 - Current

Human Resources Specialist

EMH&T
02.2022 - 10.2023

Workers’ Compensation Specialist / Case Manager

State Auto
03.2019 - 01.2022

Bachelor of Arts - Latin American Studies

Chapman University

Master of Business Administration (MBA) -

Otterbein University

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