SARA DYE
Brandon,MS
Overview
2019
2019
years of professional experience
1
1
Certification
Work History
Practice Manager
Key Dental Group
- Implementing and maintaining clear and organized communication and systems within the office for 6 general dentists and an oral surgery department
- Tracking and analyzing practice performance metrics
- Sourcing, interviewing, onboarding, training and CE implementation for 50+ employees
- Management of all HR related tasks such as employee benefits, coaching, performance evaluations, payroll maintenance and employee disputes
- Complete oversight and management of all elements of full-cycle billing processes for a nine million dollar, multi-office practice; from treatment planning and billing, to collections and insurance claims processes, maintaining 89%-94% collections rate
- Proven track record of success in patient retention and treatment acceptance (90%)
- Ensuring compliance with relevant regulations (e.g., HIPAA, OSHA, CDC)
Surgical Assistant
Key Dental Group
- Assisting Oral Surgeon during procedures such as wisdom teeth removal, bone grafts, implants, sinus lifts, and extractions
- Preparing patients for surgery and reviewing pre and postop instructions
- Surgery set up and sterilization of instruments and equipment post surgery
- Managing surgical materials and supplies
- Management of surgery and consultation schedule
- Maintain ACLS, BLS, CPR certifications and Mississippi Radiology Permit
Clinical Orthodontic Assistant
Smiles By Design. Dr. Eugene Brown D.D.S., M.S., P.A.
01.2015 - 01.2019
- Assisted with clinical oversight within the practice
- Coordinating effective patient flow, with proven Productivity in a high volume practice treating 60-100 patients daily
- Assisted orthodontist with appropriate care through examination and treatment of patients monthly throughout orthodontic treatment
- Assisted surgically with placement of TADS
- Conducted all initial clinical patient evaluations
- Wrote and maintained all OSHA and CDC action plans and accompanying logs for monitoring to ensure total office compliance
- Various clinical tasks such as full bandings, bonds, impressions, adapting appliances, cephalometric and panoramic x-rays as well as CT Scans
Treatment Coordinator
Smiles By Design. Dr. Eugene Brown D.D.S., M.S., P.A.
01.2013 - 01.2015
- Coordinated treatment plans and details with referring dentists and specialist
- All patient and physician treatment letters
- Coordinated external marketing activities
- Headed annual chart audits and ensured continuity of care to 1750 patients, and over 1000 active patients annually
- Maintained treatment records and tracked timely treatment progression for a three location practice
- Communicate effectively with patients, reviewing payment options and securing treatment commitments through communication and timely follow-ups
- Quarterly in house HIPPA audits
Senior Store Director
SEPHORA
01.2010 - 01.2013
- Responsible for managing operations and human resource functions
- Ensuring that merchandising and marketing reflect company image and branding to deliver maximum profitability
- Responsible for meeting sales goals for a 5.4 million dollar volume location
- Maximized customer service scores beyond company standards
- Raised overall comp from 17% to 6% in the first six months
- Responsible for ensuring education and training to a superior standard
Education
Associate of Applied Science - Biology
North Florida College
Associate of Applied Science - Dental Assisting
Antonelli College
Skills
- 15 years Proven effective leadership
- Excellent organizational and time management skills
- Strong communication and interpersonal skills
- Knowledge of dental procedures and terminology
- Familiarity with dental insurance and billing processes
- Ability to handle multiple tasks and prioritize effectively
- Problem-solving and conflict resolution skills
- Attention to detail and accuracy
- Positive attitude and a commitment to providing excellent patient care
Certification
ACLS
BLS
CPR
MS Radiology Permit
Timeline
Clinical Orthodontic Assistant
Smiles By Design. Dr. Eugene Brown D.D.S., M.S., P.A.
01.2015 - 01.2019
Treatment Coordinator
Smiles By Design. Dr. Eugene Brown D.D.S., M.S., P.A.
01.2013 - 01.2015
Senior Store Director
SEPHORA
01.2010 - 01.2013
Associate of Applied Science - Biology
North Florida College
Associate of Applied Science - Dental Assisting
Antonelli College
Practice Manager
Key Dental Group
Surgical Assistant
Key Dental Group