Summary
Overview
Work History
Skills
Languages
Timeline
Generic

Sara Farag

Palm Harbor,FL

Summary

I am a dedicated professional with experience in customer service as a cashier and a strong passion for graphic design. My background in customer interaction has honed my communication skills and ability to understand client needs, while my design skills enable me to create visually appealing solutions that enhance brand presence. I am eager to leverage my customer service experience and creative talents in a dynamic role where I can contribute to both client satisfaction and impactful design.

Overview

2025
2025
years of professional experience

Work History

Customer Service Representative

Publix
Palm Harbor, FL
03.2024 - Current

1- Customer Service:

- Greeted customers warmly and assisted them with their purchases.
- Answered questions about products, promotions, and store policies.

2- Transaction Management:

- Processed cash, credit, and debit transactions accurately and efficiently.
- Handled returns and exchanges, ensuring compliance with store policies.

3- Inventory Management:

- Monitored stock levels at the register and reported shortages.
- Assisted with restocking shelves and organizing merchandise when needed.

4- Maintaining Cleanliness:

- Ensured the checkout area was clean, organized, and inviting.
- Followed health and safety protocols to provide a safe shopping environment.

5- Problem Resolution:

- Addressed customer concerns and resolved issues quickly and effectively.
- Collaborated with team members to ensure smooth store operations.

Achievements:

  • Consistently maintained a high level of accuracy in cash handling.
  • Recognized for excellent customer feedback and quick service during busy periods.

Skills Developed:

  • Strong numerical and cash-handling skills.
  • Enhanced communication and customer service abilities.
  • Ability to work efficiently in a fast-paced environment.

Graphic Designer

freelance

1- Design Software Proficiency:

- Familiar with Adobe Creative Suite (Photoshop, Illustrator, InDesign) and other design tools.
- Basic knowledge of Figma and Canva for UI/UX design and social media graphics.

2- Illustration:

- Created original illustrations for personal projects, exploring different styles and techniques.
- Developed a portfolio showcasing a variety of artistic styles and concepts.

3- Creative Problem Solving:

- Demonstrated ability to brainstorm and execute creative solutions for design challenges.
- Strong attention to detail, ensuring high-quality outputs in all projects.

4- Self-Motivation and Time Management:

- Successfully completed design projects independently, meeting self-imposed deadlines.
- Organized personal projects to develop skills and build a portfolio.

5- Online Collaboration:

- Familiar with tools like Slack and Trello for communication and project management.
- Engaged in online design communities to seek feedback and improve skills.

Education/Projects:

  • Completed relevant coursework in graphic design and illustration.
  • Developed a personal portfolio website to showcase design projects and illustrations.
  • Participated in design challenges and online courses to enhance skills and learn new techniques.

Skills

  • Adobe Creative Suite
  • Digital illustration
  • Customer Service
  • Graphic Design
  • Customer service excellence
  • Customer Relations

Languages

English
Full Professional
Arabic
Native/ Bilingual

Timeline

Customer Service Representative

Publix
03.2024 - Current

Graphic Designer

freelance
Sara Farag