Ashley VanCamp
Phillipsburg,NJ
Summary
I'm fully experience with everyday struggles and gains of getting the job done with efficiency. I take criticism to improve myself and help others. Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Customer Service Representative
Alorica
Remote
04.2024 - Current
- Handled customer inquiries and suggestions courteously and professionally.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Patient Care Advocate
Alorica
09.2023 - Current
- Cigna Accredo
- Helping patients fill their prescriptions via phone to mail order pharmacy.
Pharmacy Technician
Shoprite Store
10.2018 - 02.2020
- My Job requires making sure all patients medications are filled and billed properly in an organized fashion
- I attend the customers at the counter while multitasking other pharmacy tasks.
Direct Care Advisor
The Arc of Warren County
09.2017 - 04.2018
- My position consist of caring for individuals with intellectual disabilities.
Crossing Guard
Washington Township Police Department
02.2016 - 05.2017
- I conducted safety to ensure all pedestrians crossed main road ways safely.
Cashier/Sales Associate
Wendys
10.2011 - 05.2012
- I was cashier and drive thru order taker
- Also performed maintenance with cleaning and degreasing.Cashier/Cook
Cashier/Cook
Mcdonalds
07.2009 - 01.2011
- Taking responsibility of the cash register, taking orders and making food.
Education
High School Diploma -
Warren Hills High School
Washington, NJ01.2012
Skills
- Microsoft office Programs Adobe Programs Windows All internet browsers Mac and 4 years of experience of graphic design (10 years)
- Pharmacy
- Inventory
- Billing
- Customer Service
- Cash Handling
- Data Entry
- Microsoft Office
- Microsoft Word
- Time Management
- Typing
- Word
- Outlook
- Pharmacy Technician Experience
- Adobe Illustrator
- Photography
- Adobe Photoshop
- Web Design
- Filming
- Windows
- Social media management
- Customer service
- Graphic design
- Adobe Creative Suite
- CRM software
- Cash handling
- Cash register
Certification
- CPR/First Aid, 11/01/17
- Pharmacy Technician, 10/01/18
Timeline
Customer Service Representative
Alorica
04.2024 - Current
Patient Care Advocate
Alorica
09.2023 - Current
Pharmacy Technician
Shoprite Store
10.2018 - 02.2020
Direct Care Advisor
The Arc of Warren County
09.2017 - 04.2018
Crossing Guard
Washington Township Police Department
02.2016 - 05.2017
Cashier/Sales Associate
Wendys
10.2011 - 05.2012
Cashier/Cook
Mcdonalds
07.2009 - 01.2011
High School Diploma -
Warren Hills High School