SARA FIFI
Seattle,United States
Summary
Human Resources Professional experienced in enhancing HR operations, compliance, and tool optimization. Improved employee experience and training through effective systems and documentation. Committed to fostering inclusive, mission-driven workplaces that elevate engagement and organizational health.
Overview
21
21
years of professional experience
Work History
Workforce Experience Manager
BC Forward
05.2026 - Current
- Lead a team of 5 onboarding experts to ensure Day 1 readiness for consultants
- Manage onboarding governance, compliance, and escalations
- Led customer experience initiatives to enhance service delivery and client satisfaction
- Analyze feedback data to identify trends and implement strategic improvements
- Partner with executive-level clients to shape experience strategy
HR Analyst
Harman Connected Services, (Microsoft Vendor)
05.2018 - 03.2026
- Acted as the main HR & Talent Acquisition point of contact for business units, providing policy interpretation, performance management, HR process documentation, and HR best practice guidance to employees and business units.
- Partner with HR leadership to analyze trends in employee data, compliance, & performance to inform workforce decisions
- Lead compliance initiatives & partnered with business units to communicate updates in global GDPR process that reduced privacy risk by 25% through enhanced training, documentation, & process improvements
- Maintained 99% HRIS uptime, ensuring accuracy of employee data across multiple HR systems to support informed decision-making
- Managed HR privacy process through documentation and cross-collaboration, improving compliance and awareness
- Conduct UAT & HR tool testing, ensuring seamless system functionality & adherence to Microsoft's service-level metrics (95% SLA compliance)
Talent Acquisition Lead, Corporate Events & Operations Lead
Providence Digital Innovation Group
09.2017 - 05.2018
- Coordinated with HR team to plan and execute recruiting events and outreach strategies that reflected organizational values
- Partnered with leadership to strengthen employer branding & improve candidate engagement across professional networks
- Collaborated with leadership to enhance employer branding and elevate candidate engagement across professional networks
Digital Talent Site HR & Operations Manager
GE, General Electric
06.2016 - 06.2017
- Acted as HR operations liaison for 300 new hires & new site setup; partnered with HRBPs to support employee relations, on-boarding, & workforce planning
- Ensured compliance with employment laws, leading to a 30% reduction in audit discrepancies
- Planned & executed HR training sessions that improved retention rates by 15% through targeted skills training for 100+ employees
- Updated HR site documents for visa & onboarding processes, ensuring seamless new hire experience
- Streamlined HRIS data integrity through process documentation & systems optimization
- Executed HR training sessions that improved retention rates by 15% through targeted skills training for over 100 employees
Human Resources Manager
FirstLine Schools
09.2015 - 02.2016
- Guided employee relations & compliance across multiple schools, promoting fair HR policies for improved onboarding & employee experience
- Improved FMLA & leave management compliance by 20% through clear process documentation & communication
- Supported leadership with performance management & new hire on-boarding initiatives to strengthen retention
- Assisted leadership with performance management & onboarding initiatives to enhance retention rates
Relocation Project Manager
Starbucks Headquarters
06.2010 - 09.2011
- Streamlined employee relocation processes, improving coordination efficiency by 20% using vendor partnerships, SharePoint & Microsoft Office solutions
- Developed and implemented corporate employee relocation process to enhance clarity and consistency for all stakeholders
- Led cross-functional teams to develop and implement project plans aligning with organizational goals.
- Streamlined communication processes, enhancing collaboration among departments and stakeholders.
- Oversaw project budgets and resource allocation, ensuring optimal utilization of company assets.
Technical Recruiter / HR Operations Consultant
Microsoft
01.2006 - 01.2009
- Collaborated with hiring managers & HR teams across divisions (Xbox, Global Marketing, Finance) to enhance talent acquisition, onboarding, & hiring best practices
- Delivered data & process support for accurate, timely HR transactions during large-scale staffing initiatives
- Advised hiring managers on compensation strategies to align offers with business unit needs
Education
BA -
University of Washington
SeattleSkills
- Onboarding & Offboarding
- Employee Relations
- Performance Management
- Workforce Planning
- Policy Guidance
- Regulatory Compliance Management
- HRIS Management
- HR Software Integration
- Change Management
- Vendor Management
- Process Improvement
Timeline
Workforce Experience Manager
BC Forward
05.2026 - Current
HR Analyst
Harman Connected Services, (Microsoft Vendor)
05.2018 - 03.2026
Talent Acquisition Lead, Corporate Events & Operations Lead
Providence Digital Innovation Group
09.2017 - 05.2018
Digital Talent Site HR & Operations Manager
GE, General Electric
06.2016 - 06.2017
Human Resources Manager
FirstLine Schools
09.2015 - 02.2016
Relocation Project Manager
Starbucks Headquarters
06.2010 - 09.2011
Technical Recruiter / HR Operations Consultant
Microsoft
01.2006 - 01.2009
BA -
University of Washington