Sara Fletcher
Summary
Skilled in teamwork and collaboration, excelled in improving customer satisfaction at Ocean Ridge Capital LLC by sourcing premium products and forging strong supplier relationships. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
12
12
years of professional experience
Work History
Co-Owner
Ocean Ridge Capital LLC/ Cypress Medical Supplies
03.2020 - Current
- Accessing and sourcing premium products, supplies and equipment.
- Improving customer satisfaction ratings by consistently delivering high-quality products and services.
- Providing strategic guidance for procurement and delivery.
- Developing relationships with reputable, FDA approved suppliers and vendors worldwide.
- Partnered with the State of New York Governor's office to facilitate critical procurement for medical supplies and personal protective equipment (PPE) during the equipping of the makeshift Javits Center during the pandemic.
Co-Owner
Ohana Medical Billing LLC
11.2016 - 02.2020
- Verified insurance of patients to determine eligibility.
- Communicated with insurance providers to resolve denied claims and resubmitted.
- Ensured timely payments from insurance providers through submission of accurate and complete claims.
- Collected payments and applied to patient accounts.
- Reduced claim denials by meticulously reviewing patient insurance information and coding practices.
- Enhanced revenue collections for the medical practice with diligent follow-ups on unpaid claims.
- Conducted medical provider credentialing.
Physician Office Liaison
Surgicare of Hawaii
05.2012 - 10.2016
- Served as the primary point of contact, building strong relationships between internal teams and external partners.
- Documented all correspondence with medical office's staff and kept accurate records using EMR.
- Coordinated with other departments to facilitate seamless operation and excellent patient care.
- Resolved conflicts in scheduling or resource allocation quickly and professionally, minimizing disruptions for daily operations.
- Maintained confidentiality of patient information to comply with HIPAA regulations and protect patient privacy.
Education
High School Diploma -
Colegio Osvaldo Cruz
Brazil12.1995
Skills
- Teamwork and Collaboration
- Customer Service
- Bilingual in Portuguese and English
- Organizational
Timeline
Co-Owner
Ocean Ridge Capital LLC/ Cypress Medical Supplies
03.2020 - Current
Co-Owner
Ohana Medical Billing LLC
11.2016 - 02.2020
Physician Office Liaison
Surgicare of Hawaii
05.2012 - 10.2016
High School Diploma -
Colegio Osvaldo Cruz
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