SARA FLORES CANALES
Denver,CO
Summary
Motivated and detail-oriented business student with strong analytical and communication skills. Seeking opportunities to apply business and management knowledge in a professional environment while continuing to develop skills in the buisness field
Overview
5
5
years of professional experience
Work History
Front Desk
Scenthound
Denver, CO
07.2024 - Current
- Welcomed guests as first point of contact, fostering a welcoming atmosphere.
- Identified and acted on upselling and cross-selling opportunities, enhancing customer satisfaction.
- Operated multi-line phone system, directing calls and taking detailed messages.
- Utilized scheduling software, including Microsoft Office Suite and Google Calendar.
- Developed inventory tracking system to manage supply ordering efficiently.
- Facilitated team meetings to address goals, challenges, and action plans.
Server
Grind
Glenwood Springs, USA
05.2023 - 08.2024
- Provided exceptional customer service in fast-paced dining environment.
- Applied knowledge of menu to answer guest questions and upsell items.
- Built rapport with regular customers, remembering preferences and special occasions to provide personalized service.
- Conducted end-of-shift cash counts and prepared daily financial reports, ensuring financial accuracy and accountability for management.
Team Member
Target
Glenwood Springs, USA
08.2021 - 07.2024
- Trained and mentored new employees on store policies, procedures, and best customer service practices.
- Organized merchandise displays for attractive presentation and easy accessibility, enhancing customer shopping experience.
- Adapted to different departments, assisting with operations and fostering a collaborative work environment.
- Completed online pick up orders in a timely manner, while managing multiple orders at a time.
Receptionist
Comfort Dental
Glenwood Springs, USA
06.2022 - 12.2022
- Operated front desk, facilitating patient check-in, check-out, and scheduling, ensuring seamless front office operations.
- Communicated effectively with patients, staff, and insurance companies, enhancing patient experience and office collaboration.
- Scheduled and confirmed patient appointments using dental office software, optimizing calendar management for improved patient flow.
Education
Bachelor of Computer Information Systems - Minor in Sales
Metropolitan State University of Denver
Denver, CO05-2027
High School Diploma -
Glenwood Springs High School
Glenwood Springs, CO05-2023
Skills
- Proficient use of technology and common software such as Excel, Microsoft and Google Workspace
- National Seal of Biliteracy: Fluent in English and Spanish
- CPR/Basic life support certified
Timeline
Front Desk
Scenthound
07.2024 - Current
Server
Grind
05.2023 - 08.2024
Receptionist
Comfort Dental
06.2022 - 12.2022
Team Member
Target
08.2021 - 07.2024
Bachelor of Computer Information Systems - Minor in Sales
Metropolitan State University of Denver
High School Diploma -
Glenwood Springs High School