SARA FREED

• Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
• Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
• Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
• Ensured accurate record-keeping with diligent data entry and database management for vital company information.

• Met with new and expectant mothers

provided support with health and child development

• Worked to increase healthy pregnancies
• Increased family connectedness to community
• Improved child health, development, and readiness

• Boosted program effectiveness by continually assessing and adjusting youth care strategies based on feedback and observations.
• Support in the daily activities of daily living for male/female residents, by providing structure, redirecting residents, and setting limits.
• Crisis intervention.