Sara Gomez Murillo
Weehawken,NJ
Summary
Friendly and reliable for delivering excellent service and ensuring customer satisfaction. Developed strong customer service skills and
possesses familiarity with cash handling procedures and point-of-sale systems, coupled with strong attention to detail. Demonstrated efficiency in handling transactions and resolving customer inquiries. Strives to create welcoming environment and contribute to efficient operations. Looking to transition into new field, leveraging excellent communication skills and solutions-oriented approach.
Overview
2
2
years of professional experience
Work History
Food and Beverage Cashier
PORA FOODS
08.2024 - Current
- Enhanced customer satisfaction by efficiently processing food and beverage orders and payments.
- Utilized product knowledge of foods and beverages to make suggestions to customers.
- Supported team members during busy periods by multitasking effectively between cashier duties and other station responsibilities as needed.
- Collaborated with team members to provide exceptional service and maintain a clean, welcoming environment for patrons.
- Operated and sanitized kitchen and food preparation equipment.
- Handled cash transactions accurately, minimizing discrepancies and safeguarding company assets.
- Promoted a positive work culture by fostering teamwork, clear communication, and mutual respect among all team members.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Cafe Worker
Bagels On Park
09.2023 - 08.2024
- Maintained a clean and organized café environment, adhering to health and safety regulations.
- Managed cash register transactions accurately, ensuring proper handling of cash and credit card payments.
- Wiped, sanitized and maintained floors, facility, and equipment to adhere with company standards and procedures.
- Handled high-pressure situations calmly while multitasking effectively to maintain optimal productivity levels during busy periods.
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Restocked and organized merchandise in front lanes.
- Stocked, tagged and displayed merchandise as required.
Education
No Degree - Liberal Arts
06-2027
High School Diploma -
06-2024
Skills
- Professionalism and courtesy
- Cleanliness and hygiene
- Patience and empathy
- Cash handling expertise
- Problem-solving
- Following directions
- Critical thinking
- Time management
- Complaint handling
- Customer service and communication skills
- Relationship Building
- Friendly, positive attitude
- Teamwork and collaboration
- Multitasking Abilities
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Food and Beverage Cashier - PORA FOODS
08.2024 - Current
Cafe Worker - Bagels On Park
09.2023 - 08.2024
Hudson County Community College, North Hudson Campus - No Degree, Liberal Arts
Weehawken High School - High School Diploma,
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