Sara Gonzalez Martinez
Orlando,FL
Summary
Industrious Area Supervisor prepared to leverage knowledge and experience in dynamic new position at Ross Store. Expert in Storage planning and resource management with 3 years of progressive experience.
Overview
9
9
years of professional experience
Work History
Food Preparation Worker
Pollo Tropical Restaurant
Orlando, FL
11.2023 - Current
- Kept track of supplies used in the kitchen to ensure restocking when necessary.
- Prepared variety of foods according to exact instructions and recipe specifications.
- Restocked cupboards, refrigerators and service stations with new food items or supplies.
- Labeled containers with identifying information like date prepared and expiration dates.
- Stored perishable food items in freezer or refrigerator to protect from spoilage.
- Packaged and stored food products appropriately for proper handling and preservation.
- Inspected deliveries for freshness and quality standards prior to stocking shelves.
- Measured ingredients required for specific food items being prepared.
- Performed additional tasks assigned by chef or supervisor.
- Monitored temperatures of prepared food and cold-storage areas.
- Observed food safety and sanitation protocols to reduce germ spread.
- Prepared quality products while maintaining proper food safety practices and presentation within service goal times.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Maintained clean and sanitized work area in accordance with food safety guidelines, avoiding cross-contamination of raw and prepared food products.
Area Supervisor
Ross Dress for Less
Orlando, FL
06.2020 - 11.2023
- Maintained records of team member productivity, attendance, and other metrics related to job performance.
- Trained new employees on policies, procedures, product knowledge, customer service techniques.
- Monitored employee work and determined benchmarks for performance indicators.
- Collaborated with upper management regarding changes in policy or procedure that could improve workflow efficiency.
- Delegated work to staff, setting priorities and goals.
- Developed and implemented truck loading processes to simplify and maximize drivers' time.
- Kept areas clean, neat, and inspection-ready to comply with product guidelines.
- Evaluated store performance and incorporated feedback to implement improvement plans.
- Managed payroll activities including timesheets submission and approval process.
- Established area team schedule and planned production.
- Prepared reports based on documented inventory use and labor hours.
- Identified appropriate solutions to minimize issues and quickly solve problems.
- Created and implemented daily work schedules to ensure that all tasks were completed in an efficient manner.
- Monitored employee performance, providing feedback and coaching as needed.
Food Preparation Worker
Bakery Cafe
Orlando, FL
02.2015 - 08.2018
- Scheduled employees to keep bakery shifts well-staffed for peak times and holidays.
- Ensured compliance with food safety regulations and health codes in the kitchen area.
- Maintained inventory of supplies, ingredients and equipment used in the production process.
- Negotiated contracts with suppliers regarding delivery dates, payment terms and product specifications.
- Processed credit card payments and counted back change and currency with [Number]% accuracy rate.
- Performed administrative tasks such as scheduling employee shifts, preparing payrolls and managing customer complaints.
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
- Checked freshness of bakery goods and food in bakery, removing and disposing of stale or outdated items.
- Used Point of Sale register system to complete transactions.
Education
DIPLOMA - Civil Engineering
UNIVERSITY CAMAGUEY
CAMAGUEY, CUBA06-1996
Skills
- Equipment Sanitation
- Safe Food Handling
- Food Assembly
- Dish Preparation
- Supply Chain Distribution
- Team Management
- Inventory Control
- Employee Performance Management
- Task Delegation
Timeline
Food Preparation Worker
Pollo Tropical Restaurant
11.2023 - Current
Area Supervisor
Ross Dress for Less
06.2020 - 11.2023
Food Preparation Worker
Bakery Cafe
02.2015 - 08.2018
DIPLOMA - Civil Engineering
UNIVERSITY CAMAGUEY
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