SARA GRIFFIN

Worked with school administration and staff to foster a sense of belonging for every student. Initiated daily activities in the school and invested time in classes to support students and teachers. Organized after-school events and managed sports activities for Jubilee REACH. Managed student and parent volunteers at school. Met with specific students, one-on-one “check and connects”. Partnered with Family Engagement Specialist (FES) and Counselors to support and serve the needs of families. Collected, organized, and distributed supplies for students in need. Communicated with parents, staff, and students for current information, upcoming events, and deadlines. Dealt with confidential information of families and students. Attending meetings regarding schools, staff, and students.

• Developed strong relationships with students and families to encourage support and involvement in their growth.
• Evaluated program effectiveness through feedback analysis, driving continuous improvement initiatives.
• Facilitated open communication between players, parents, and staff members, ensuring that all concerns were addressed promptly and effectively.

Collaborated with clients to plan and design custom cakes for corporate and private events, ensuring alignment with their vision. Communicate with customers through all mediums. Answer calls, return emails and messages within a timely manner to finalize product requests. Assess and solve issues for clients when questions arise. Supported “open houses” for a more informal question and answer session with potential clients. Provided delivery service for clients’ cakes to event centers and personal residences.

• Resolved customer inquiries and complaints effectively, enhancing overall satisfaction.
• Trained new staff on customer service protocols and best practices.

Supported a team of 13 for Women’s accessories and clothing departments; ran sales and inventory reports. Managed purchase orders and developed training manuals to facilitate onboarding of future employees. Coordinated schedules for managers in Women’s accessories and clothing departments to optimize workflow.

• Coordinated cross-functional meetings to align project timelines and deliverables.
• Assisted in developing planning strategies to enhance product assortment and inventory management.
• Analyzed market trends to inform seasonal planning decisions and optimize product offerings.

• Verified employee schedules to ensure adequate staffing and operational efficiency. Assisted customers in designing rooms to align with desired aesthetics and budget constraints. Organized store and stock room to streamline inventory access and improve customer experience. Finalized and balanced cash register at the end of each day. at end of day, made daily bank deposits.

• Ordered stock for daily sales. Managed daily inventory. Helped customers with flower and design decisions. Grew the business 75% within the first 6 months and maintained sales growth over the next two years. Communicated with Costco VPs to determine their visual expectations and sales goals.