Sara Guerrero
The Barber Suite
Rohnert Park,US
2
Languages
28
years of professional experience
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Work History
Baber/Shop Owner
2 Years 7 Months- Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
- Resolved guest complaints about service or style.
- Completed safety training and certifications to minimize risk of infection or injury to customers.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
- Consistently received positive performance reviews from guests.
- Managed complex appointment schedule for high-volume client base.
- Managed business customer service, responding to requests and concerns promptly.
- Maintained regular client list and successfully handled walk-in customers.
- Completed full and partial shaves with clippers and standard and straight razors.
- Managed shop administration with attention to detail, including scheduling, ordering and customer service.
- Completed quality haircuts and styling for men, women and children.
Barber/Shop Owner
3 Years- Ensured shop staff adhered to all health and safety regulations.
- Handled customer complaints in a professional manner.
- Developed marketing strategies to increase clientele base.
- Provided training for new staff members on proper cutting techniques, hygiene protocols.
- Distributed business cards outside of salon to generate new business.
- Answered incoming telephone calls and scheduled appointments for clients.
- Completed safety training and certifications to minimize risk of infection or injury to customers.
- Consistently received positive performance reviews from guests.
- Monitored inventory and availability of supplies, tools and products to minimize delays.
- Managed business customer service, responding to requests and concerns promptly.
- Maintained knowledge of styles of women, teens and young girls to offer comprehensive hair care services.
- Managed shop administration with attention to detail, including scheduling, ordering and customer service.
Barber/Shop Owner
6 Years 6 Months- Ensured shop staff adhered to all health and safety regulations.
- Developed marketing strategies to increase clientele base.
- Provided training for new staff members on proper cutting techniques, hygiene protocols.
- Resolved conflicts between customers or staff members professionally.
- Identified opportunities for growth within the business environment.
- Completed safety training and certifications to minimize risk of infection or injury to customers.
- Distributed business cards outside of salon to generate new business.
- Monitored inventory and availability of supplies, tools and products to minimize delays.
- Demonstrated knowledge of latest industry trends, tools and techniques to meet diverse customer preferences.
- Maintained high number of return customers through precise cutting, coloring and styling of clients' hair.
- Tracked changing trends for men, teens and boys to best serve core clientele.
- Managed shop administration with attention to detail, including scheduling, ordering and customer service.
Collection Officer
12 Years 8 Months- Prepared reports summarizing collection activities for management review.
- Reviewed documents submitted by customers such as contracts, invoices, prior to extending credit.
- Identified potential opportunities for improvement within the existing collections system.
- Investigated billing discrepancies and implemented effective solutions to resolve concerns and prevent future problems.
Education
High School Diploma
Self taught business shop owner and barber.
Skills
Executive team leader
Budget & finance
Business Planning
Customer Relations
Team Oversight
Marketing tactics
Regulatory Compliance
Budget Administration
Safety compliance
Straight razor shaving
Outstanding customer service
Shears expertise
Bald fades
Hair maintenance expert
Customer safety
Strong leader
Advanced scissor work
Industry trends
Opening and closing procedures
Business management
Hair artistry professional
Client scheduling
Mentoring and training
Networking expertise
Client consultation
Team collaboration
Quick learner
Customer service excellence
Verbal communication strength
Languages
English
Spanish
References
Bob Sutherland: Sutherland Auto Sales, Rohnert Park, Ca. (707) 695-1966
Chris Koelling: Santa Rosa Sheriff Dept, Rohnert Park. Ca. (707) 480-3253
Charlie Barron: Licensed Contractor, Rohnert Park, Ca. (707) 490-9274
Nick Pepper: PG&E Lineman, Rohnert Park, Ca. (707) 494-6543
Karen Roberts: Retired, Santa Rosa, Ca. (707) 548-8262
Timeline
Baber/Shop Owner
The Barber Suite
01.2024 - CurrentRead More
Barber/Shop Owner
Fade Lounge Barbershop
12.2020 - 12.2023Read More
Barber/Shop Owner
Barbers Garage Barbershop
02.2013 - 08.2019Read More
Collection Officer
Fresno County Federal Credit Union
01.1999 - 09.2011Read More
Marinello, Hinton Barber School
Read More
Mission High School
High School Diploma
Read More