Sara Haas
Palm Beach Gardens,Florida
Summary
Non profit professional looking to pivot her career into the beauty industry. Previous department store experience in fine jewelry sales.
Overview
10
10
years of professional experience
Work History
Guest Coordinator/Beauty Advisor
Ulta Beauty Inc.
03.2025 - Current
- Streamlined front desk operations for improved efficiency and reduced wait times for guests.
- Managed reservations and booking systems.
- Developed strong relationships with repeat clients, resulting in increased loyalty and return visits.
- Enhanced customer satisfaction by promptly and professionally addressing guest inquiries about cosmetic, skincare, and hair care products and salon services.
- Handled guest complaints with empathy and professionalism, resolving issues whenever possible to maintain positive relationships.
Senior Manager, National Community Engagement
Church World Service
10.2022 - 03.2025
- Identify private and public partnerships to establish relationships to provide support to newcomer clients
- Managed national partnerships
- Created and manage national partnership program with corporate and non profit organizations
- Increased national and local community engagement by developing and implementing strategic outreach initiatives.
- Manage national in-kind gifts totaling over $10 million
- Conduct technical assistance calls with domestic offices to discuss community engagement, in-kind acquisition, volunteerism, marketing, and events
- Conduct quarterly needs assessment of network to determine needed resources
- Submitted in-kind and monetary gift proposals
- Conduct trainings and create resources on best practices related to community engagement and creating welcoming communities
Community Engagement Coordinator, APA Program
Church World Service
10.2021 - 10.2022
- Identified private and public partnerships to establish relationships with to provide support to Afghan clients
- Developed proposals for in-kind opportunities and managed allocations
- Created educational materials relating to company's mission that were both informative and visually appealing to engage a wide range of individuals within the community
- Developed public relations materials to educate both the public and clients on services
- Conducted analysis of community needs and resources to support strategic plans
Volunteer Services and Outreach Coordinator
Catholic Charities of the Palm Beaches
07.2019 - 10.2021
- Recruit, onboard, train, and manage volunteers for 15 programs, totaling 350 volunteers
- Managed Americorps VISTA and Seniors grants and 75 members
- Created and executed successful monthly giving campaign
- Managed donor relations using Raiser's Edge software
- Developed in-kind tracking procedures
- Managed social media and online presence for agency
- Planned outreach and fundraising events, including annual Thanksgiving and Christmas community distributions and annual Bishop's Gala which raises over $450,000
Community Outreach Specialist
Catholic Charities of the Palm Beaches
01.2019 - 07.2019
- Managed American Red Cross Grant for Hurricane Irma recovery
- Executed 12 community outreach events focuses on hurricane preparation and recovery
- Cultivated relationships with other social service agencies
- Increased program enrollment through varied outreach efforts and executed $200,000 in home repairs
Adjunct Faculty Member
Northern Kentucky University
08.2016 - 12.2018
- Taught PSC 100 (American Politics) for the School Based Scholars program
- Completed classroom planning by creating and preparing syllabus, exams, classroom discussions and lectures
- Increased student engagement through the implementation of interactive activities during class sessions.
Refugee and Immigrant Employment Specialist
Greater Cincinnati Behavioral Health Services
02.2015 - 12.2018
- Coached refugees, asylees, and immigrants to become self-sufficient, by teaching work and life skills, and sourcing employment and/or educational opportunities based on individualized plans and goals
- Developed contextualized English courses for hospitality industry and curriculum for job readiness courses
- Lead twice weekly women's group dedicated to improving basic literacy and building community
- Trained and supervised staff, interns, and volunteers within the program
- Compiled and analyzed yearly and midyear funding reports for The United Way
- Increased program enrollment by 20% in first year and have maintained for 3 years
- Worked with 154 unduplicated clients in 2017, which exceeded United Way funding
Education
Master of Arts - Political Science
Miami University
Oxford, Ohio12-2013
Bachelor of Science - Political Science
Northern Kentucky University
Highland Heights, Kentucky05-2012
Skills
- Cosmetics, skincare, and hair product knowledge
- Excellent customer service and communication
- Inventory management
- Appointment scheduling
- Community and corporate engagement
- Event Coordination
- Training/Presentation Skills
- Beginner's Modern Standard Arabic with dialect knowledge
- First Aid/CPR/Mental Health First Aid
Leadership Experience
- Board Member, League of Women Voters, Palm Beach, Florida, 03/01/24, Present
- Fellow, Nancy Cohen Leadership Program of the League of Women Voters of Palm Beach County, 11/01/23, 03/01/24, Completed leadership training program specific to leadership within the League of Women Voters and Palm Beach County Florida.
- Board Member, New Leader Council Palm Beach, 11/01/22, Present, Create and manage communications strategy for the organization., Create and manage social media posts., Create recruitment strategy., Built out mentorship programming.
- Fellow, New Leader Council Palm Beach, 01/01/21, 05/01/21, Completed six month progressive leadership training program.
- Employment Committee Lead, RefugeeConnect, Cincinnati, Ohio, 08/01/16, 12/01/18, Presided over employment committee, bringing together partners from Greater Cincinnati to collaborate and problem solve.
- Member, Ohio Refugee Advisory Council, Columbus, Ohio, 02/01/15, 12/01/18, Participate in quarterly meetings with Ohio Department of Job and Family Services to discuss new information and issues related to refugee resettlement.
Timeline
Guest Coordinator/Beauty Advisor
Ulta Beauty Inc.
03.2025 - Current
Senior Manager, National Community Engagement
Church World Service
10.2022 - 03.2025
Community Engagement Coordinator, APA Program
Church World Service
10.2021 - 10.2022
Volunteer Services and Outreach Coordinator
Catholic Charities of the Palm Beaches
07.2019 - 10.2021
Community Outreach Specialist
Catholic Charities of the Palm Beaches
01.2019 - 07.2019
Adjunct Faculty Member
Northern Kentucky University
08.2016 - 12.2018
Refugee and Immigrant Employment Specialist
Greater Cincinnati Behavioral Health Services
02.2015 - 12.2018
Master of Arts - Political Science
Miami University
Bachelor of Science - Political Science
Northern Kentucky University
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