Managed a branch of one of the biggest banks in Tehran - Oversaw a team of over 20 staff members, providing leadership and guidance - Reviewed and audited financial operations to ensure accuracy and compliance - Produced detailed weekly and monthly reports for senior management - Ensured exceptional customer service and resolved any issues promptly - Coordinated with the area manager to approve all commercial and personal loans - Advised customers on wealth management, investment banking, and stock investments - Provided guidance for the best investment opportunities and strategies
Assistant Branch manager
Parsian Bank
11.2011 - 10.2013
Open new business and personal accounts, including checking, savings, certificate of deposit, safe deposit - -boxes and all other accounts and services offered by the bank.
- Assist customers with requests and/or complaints; research account problems.
- Supervise teller balancing procedures; assist tellers with problems and questions on procedures.
- Order and issue teller cash as needed, balance the vault.
- Audit teller cash drawers regularly.
- Process loan applications, obtain credit bureau reports, upload loans.
- Open and close the bank.
- Perform Notary Public service.
- Perform various clerical duties.
- Act as Branch Manager in their absence.
- Input daily cash balance/cash variance.
- Open and close safe deposit box accounts.
- Daily ATM balancing.
Bank teller
Parsian bank
03.2004 - 11.2011
Help customers complete financial transactions, including Bank deposits, withdrawals, wire transfer
- Answer customer questions and providing information about bank services, including loans and open and close accounts.
- Verifies customer identities and keeps all information confidential.
- Count cash at the start and end of each shift.
- Records all transactions throughout the workday.
- Adheres to federal and state bank regulations and corporate rules and regulations.
Education
Master's Degree - HR and Public Organization
Shahid Beheshti University
Tehran, Iran
Bachelor's Degree - Accounting
Islamic Azad University
Tehran, Iran
Accounting 1 -
West Valley Occupational Centre
Los Angeles, CA
Accounting 2 -
West Valley Occupational Centre
Los Angeles, CA
Tax Preparation -
West Valley Occupational Centre
Los Angeles, CA
Stress Management -
Industrial Management Institute
Tehran, Iran
Bank Economics for Branch Managers -
Parsian Bank Institute
Tehran, Iran
Skills
Proficient in Microsoft Excel, QuickBooks
Knowledge of Generally Accepted Accounting Principles (GAAP)
Strong analytical and problem-solving skills
Attention to detail and accuracy
Excellent communication and interpersonal skills
Ability to work independently and as part of a team
Leadership and team management
Timeline
Branch Manager
Parsian Bank
10.2013 - 02.2023
Assistant Branch manager
Parsian Bank
11.2011 - 10.2013
Bank teller
Parsian bank
03.2004 - 11.2011
Master's Degree - HR and Public Organization
Shahid Beheshti University
Bachelor's Degree - Accounting
Islamic Azad University
Accounting 1 -
West Valley Occupational Centre
Accounting 2 -
West Valley Occupational Centre
Tax Preparation -
West Valley Occupational Centre
Stress Management -
Industrial Management Institute
Bank Economics for Branch Managers -
Parsian Bank Institute
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