Experienced professional with a strong background in banking and hospitality. Demonstrated success in enhancing customer service and operational efficiency. Aiming to transition skills into the legal field for impactful contributions.
Overview
5
5
years of professional experience
Work History
Bank Teller
Bank of Springfield
Swansea, IL
05.2024 - Current
Processed deposits and withdrawals for customer accounts, ensuring swift and accurate transactions.
Ensured accuracy in handling large sums of money while maintaining security protocols.
Delivered exceptional customer service by addressing inquiries, resolving complaints, and processing transactions promptly.
Collaborated with team members to enhance teamwork and maintain a supportive work atmosphere.
Server
Dennys Restaurant
Belleville, Illinois
04.2021 - 12.2021
Provided friendly, efficient service to guests in fast-paced environment, contributing to positive dining experiences.
Resolved guest complaints professionally, improving guest satisfaction and loyalty.
Trained new staff on restaurant procedures and service standards, ensuring consistency and quality in service.
Collaborated with kitchen staff to ensure timely food preparation and delivery.
Education
Bachelor of Arts - History and Criminal Justice
Southern Illinois University, Edwardsville
Edwardsville, IL
05-2026
Skills
Time management
Public speaking
Organizational skills
Professionalism and courtesy
Attention to detail
Data entry efficiency
Accomplishments
Trifecta Award- Completed the volunteer service requirements for three different projects completely self led.
Affiliations
Volunteer, Girl Scouts of Southern Illinois, Belleville Illinois (2022-Present)