Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Sara Hunter

Bartlesville,OK

Summary

Dynamic leader with a proven track record at Monday's Stop N Shop, adept in small business operations and fostering customer relations. Excelled in high-stress roles at Osage and Washington County Sheriff's Offices, enhancing team collaboration and communication. Achievements include boosting customer satisfaction through strategic improvements and leading high-performing teams to exceed goals. Skilled in financial management and relationship building.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Owner

Monday's Stop N Shop
10.2017 - Current
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
  • Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
  • Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
  • Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
  • Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
  • Attended trade shows and special events to showcase products, network with other businesses and attract new customers.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.

Dispatcher

Osage County Sheriff's Office
09.2016 - 09.2017
  • Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
  • Communicated with deputies and personnel to coordinate timely response to calls.
  • Correctly and quickly dispatching of several deputies, fire departments and ambulance services.
  • Promoted teamwork among colleagues by proactively assisting others when needed.
  • Consistently met performance metrics for call handling, contributing to the overall success of the department.
  • Maintained high levels of confidentiality and discretion with sensitive information.
  • Facilitated training for new dispatchers, improving team readiness and performance.
  • Collaborated with fellow dispatchers to maintain a seamless workflow during shift changes.

Dispatcher, Jailer, Deputy, Assistant Jail Admin

Washington County Sheriff's Office
09.2006 - 08.2016
  • Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
  • Communicated with deputies and other staff to handle calls.
  • Collaborated with fellow dispatchers to maintain a seamless workflow during shift changes.
  • Worked effectively in fast-paced environments.
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked well in a team setting, providing support and guidance.
  • Supervised day-to-day operations, working efficiently and productively with all team members in a patrol and jail setting.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Organized and detail-oriented with a strong work ethic.

Education

Bachelor of Science - Justice Studies

Pittsburg State University
Pittsburg, Kansas
05.2005

Skills

  • Customer Relations
  • Small business operations
  • Relationship Building
  • Verbal and written communication
  • Teamwork and Collaboration

Certification

Advanced CLEET Certification

SFST Certification



Timeline

Owner

Monday's Stop N Shop
10.2017 - Current

Dispatcher

Osage County Sheriff's Office
09.2016 - 09.2017

Dispatcher, Jailer, Deputy, Assistant Jail Admin

Washington County Sheriff's Office
09.2006 - 08.2016

Bachelor of Science - Justice Studies

Pittsburg State University

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Sara Hunter