Sara Ibrahim

• Coordinated Daily Field Reports (DFRs) and distributed to clients.
• Resolved customer complaints regarding sales and service.
• Performed sales consultations and educated clients on products and services.
• Achieved company growth and brand development through market expansion and sales.

Helping customers start application process

• Met with clients and attorneys to discuss case details and evidence.
• Identified and solved complex problems to elevate legal team and business direction.
• Delivered subpoenas and coordinated law office activities.
• Maintained contact with clients regarding case updates or changes in procedures.
• Assisted in document review process by identifying key issues within complex contracts.
• Maintained knowledge on case status by reviewing relevant records and reporting back to clients.
• Oversaw legal team appointments, hearings and depositions schedules.
• Assembled and organized facts, data and program information as background intelligence.
• Filed clients' legal documents in relevant courts for processing.
• Created and updated case management and client account databases.

• During time here i was able to move up, due to my experience and professionalism from being hire as a simple sales representative i was able to move up the corporate ladder by bringing clients from other Company by using my social media platforms.

• Collected payments and provided accurate change.
• Maintained knowledge of sales and promotions, return policies and security practices.
• Stocked shelves and supplies and organized displays to focus customer attention on specific items.

• Coached, developed and motivated team to achieve revenue goals.
• Assisted in setting sales goals and defining strategies to achieve them.
• Built sales forecasts and schedules to reflect desired productivity targets.
• Evaluated store performance and recommended action plans to increase productivity.
• Provided after-sales support to customers, resolving issues and maintaining customer loyalty.
• Developed and implemented strategic sales plans to improve customer service, meet sales goals, and increase profitability.
• Resolved customer complaints regarding sales and service.
• Developed effective sales team members through highly individualized coaching.
• Responded promptly to customer inquiries via phone calls or emails.
• Helped sales professionals finalize customer sales and handled escalated concerns.

• Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
• Organized take-out orders efficiently according to customer requests.
• Set up tables in between patrons to reduce wait times.
• Served food and beverages to patrons and confirmed complete orders.
• Trained new employees to perform duties.
• Informed customers of daily specials and signature menu items.
• Took orders for food and drinks and delivered them to guests.
• Greeted customers and provided menus.