TAYLOR HOPKINS
Banning ,CA
Summary
Experienced professional with a proven track record of problem-solving, team leadership, and critical thinking skills. Poised to make a valuable impact in any position. Demonstrates outstanding customer service and time management capabilities, consistently delivering tasks in a timely and efficient manner. Committed to ongoing learning and promoting a collaborative work environment to drive success.
Overview
2
2
years of professional experience
Work History
Sales Associate/Ass. Manger
Home Goods
06.2024 - 11.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Build relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-successful.
- Prepared merchandise for the sales floor by pricing or tagging.
- Answered customer questions about sizing, accessories, and merchandise.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Engage with customers to build rapport and loyalty.
- Solved customer challenges by offering relevant products and services.
- Elevated store success by exchanging effective strategies and assisting colleagues.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
- Initiated clienteling approach to build strong relationships with key customers, encouraging repeat business.
Waitress
Country Kitchen
02.2023 - 11.2023
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained a clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
Education
Diploma - undefined
Banning High School
Banning, CA05.2024
Skills
- Customer service
- Teamwork and collaboration management
- Problem-solving skills
- Multi-tasking strength
- Listening skills
- Excellent people skills
- Exceptional customer service
- Outgoing personality
- Money handling
- Flexible schedule
- Cash register operation
- Stocking and receiving
- Store opening and closing
- Product sales
- Sales strategies
- Retail store operations
- Cleaning techniques
- Adapt to diverse groups
- Customer relationship management (CRM)
- Team motivation
Timeline
Sales Associate/Ass. Manger
Home Goods
06.2024 - 11.2024
Waitress
Country Kitchen
02.2023 - 11.2023
Diploma - undefined
Banning High School
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