Sara Isengard
Edgewood,NM
Summary
Professional and reliable logistics worker with 16+ years of experience in mail handling and distribution with UPS, FedEx, and the Post Office. Strong ability to manage multiple tasks efficiently, ensuring timely and accurate delivery of mail and packages. Known for excellent teamwork and adaptability, always meeting organizational goals and adjusting to changing demands. Skilled in sorting, scanning, and organizing mail, with keen focus on operational efficiency and customer satisfaction.
Overview
16
16
years of professional experience
Work History
Mail Handler
UPS
Albuquerque, NM
12.2009 - Current
- Sort and organize mail for efficient distribution across various departments.
- Operate sorting machinery to streamline package processing and ensure timely delivery.
- Collaborate with team members to optimize workflow and improve overall efficiency.
- Assist in training new staff on safety protocols and operational procedures.
- Monitor equipment performance, reporting issues to ensure minimal downtime.
- Implement best practices for handling fragile items, reducing damage rates during transit.
- Utilize physical strength to move mail and packages of varying sizes and weights.
- Prove successful working within tight deadlines and a fast-paced environment.
- Maintain a clean and organized workspace to facilitate efficient mail handling processes.
- Maximize workplace safety with proper handling techniques for heavy or oversized packages.
- Balance workload effectively during peak seasons to ensure consistent service levels despite increased volume demands.
- Maintain high level of confidentiality with mail items in line with regulations.
- Ensure timely delivery of mail by loading and unloading trucks, as well as transporting sorted mail to appropriate areas within the facility.
- Adhere to all relevant federal, state and organizational regulations concerning mail handling procedures, ensuring compliance at all times.
- Inspect mail for damages and took appropriate action to deliver in good condition.
- Safeguard confidential information through diligent adherence to security protocols while handling sensitive documents or packages.
- Utilize automated equipment for faster sorting, reducing manual labor requirements and increasing accuracy rates.
- Contribute to team effort by meeting and exceeding assigned mail processing quotas.
- Maintain cleanliness and organization in mailroom, contributing to efficient working environment.
- Process incoming and outgoing mail in accordance with postal regulations.
Mail Handler/Data Entry
Matheson Flight Extenders
Albuquerque, NM
12.2018 - 10.2023
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Developed standard operating procedures for data entry tasks, promoting consistency across the team.
- Followed established procedures to enter and process data correctly.
- Organized, sorted, and checked input data against original documents.
- Prioritized tasks effectively to ensure timely completion of all assigned projects without sacrificing attention to detail.
- Created and maintained data entry logs to track data entry activities.
- Expedited data entry tasks through the use of keyboard shortcuts and customized software tools.
- Enhanced team productivity with organization and filing of documents both digitally and physically.
- Improved mail processing efficiency by sorting and organizing incoming and outgoing mail accurately and promptly.
- Assisted in the training of new employees, sharing best practices for effective mail handling procedures.
- Prioritized time-sensitive materials by recognizing urgent markings or deadlines, ensuring prompt delivery without compromising quality standards.
- Enhanced operational efficiency by sorting and routing mail accurately and swiftly.
- Processed incoming and outgoing mail in accordance with postal regulations.
- Operated sorting machinery to streamline package processing and ensure timely delivery.
Education
Associate of Science -
CNM
Albuquerque, NMHigh School Diploma -
Gilbert Sena Charter School
Albuquerque, NMSkills
Handling and sorting mail
Post office operations
Machine operation
Teamwork and collaboration
Computer skills
Logistics understanding
Timeline
Mail Handler/Data Entry
Matheson Flight Extenders
12.2018 - 10.2023
Mail Handler
UPS
12.2009 - Current
Associate of Science -
CNM
High School Diploma -
Gilbert Sena Charter School